GL Claims Executive — Admission/Discharge (Shift Role)

MiCARE Group; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading insurance company in Malaysia is seeking an Executive for the Guarantee Letter process. You'll handle claims management, ensuring all documentation is complete and accurate for GL issuance. The ideal candidate has a Diploma or Degree in a relevant field and 2-3 years of experience in the insurance or healthcare sectors. This role offers the chance to work in a dynamic environment with shift flexibility and the opportunity to make a significant impact in client services.

Benefits

Great Bonus

Free Parking

Shift allowance

Qualifications

• 2 to 3 years of experience in Third Party Administration or the insurance industry.
• Familiarity with the Globally Harmonized System (GHS) is a plus.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Evaluate cases to ensure alignment with insurance policy terms.
• Verify documents for Guarantee Letter issuance.
• Issue GLs for requests via various channels.
• Follow up with hospitals for missing documents.
• Confirm receipt of Outpatient GLs.

Skills

Excellent verbal communication

Excellent written communication

Strong computer skills

Attention to detail

Customer-focused

Education

Diploma or Degree in Medical Science, Nursing, Medicine, Healthcare

Job description

A leading insurance company in Malaysia is seeking an Executive for the Guarantee Letter process. You'll handle claims management, ensuring all documentation is complete and accurate for GL issuance. The ideal candidate has a Diploma or Degree in a relevant field and 2-3 years of experience in the insurance or healthcare sectors. This role offers the chance to work in a dynamic environment with shift flexibility and the opportunity to make a significant impact in client services.