General Manager

Nukilan Biruni Trading; Sepang; On-site; MYR 300,000 - 400,000; Full time

Job summary

A dynamic trading company in Sepang, Malaysia, seeks a General Manager to oversee all operations, including finance, marketing, and creative departments. The GM will work closely with the Founder, ensuring smooth daily operations and sustainable growth. Ideal candidates should have strong leadership skills, experience in project coordination, and a proactive approach in managing multiple departments. This hands-on role emphasizes strategic and operational execution, making it suitable for someone comfortable in a fast-paced environment.

Qualifications

• Experience in operations, management, or project coordination.
• Experience in publishing, creative, media, or content-driven companies is advantageous.
• Familiarity with SME financial basics and operations.

Responsibilities

• Oversee daily operations to ensure alignment with company goals.
• Monitor project timelines for publishing and events.
• Work with Finance to monitor cash flow and budgeting.
• Support creative projects and publishing schedules.
• Prepare and present operational and financial summary reports.

Skills

Strong leadership and coordination skills

Good understanding of SME operations

Comfortable managing multiple departments

Organized, proactive, and solution-oriented

Strong communication and decision-making skills

Job description

The General Manager (GM) is responsible for overseeing the overall operations, performance, and coordination of all departments within the company, including Operations, Finance, Marketing, and Creative.

This role acts as the right hand to the Founder, translating vision into execution, ensuring smooth daily operations, healthy cash flow, team accountability, staff management and KPI and sustainable business growth.

The GM must be hands‑on, adaptable, and comfortable working in a fast‑moving SME environment.

Key Responsibilities

Overall Management & Leadership

• Oversee daily operations across all departments to ensure alignment with company goals.
• Act as the main coordinator between Operations, Finance, Marketing, and Creative teams.
• Ensure tasks, timelines, and deliverables are executed efficiently.
• Support the Founder in strategic planning and decision‑making.
• Build a positive, disciplined, and accountable work culture.

Operations & Workflow Management

• Monitor project timelines for publishing, launches, events, and campaigns.
• Improve internal workflows, SOPs, and communication systems.
• Ensure operational readiness for key events (e.g., book launches, fairs, campaigns).
• Identify bottlenecks and resolve operational issues promptly.
• Coordinate manpower planning, task delegation, and workload balance.

Finance & Business Oversight

• Work closely with Finance to monitor cash flow, expenses, and budgeting.
• Review monthly financial summaries and flag risks or inefficiencies.
• Support implementation of financial systems such as budgeting, costing, and bookkeeping.
• Assist in compliance matters (e‑invoice, basic tax coordination, documentation flow).
• Align marketing strategies with business and sales targets.
• Monitor performance of campaigns, launches, and promotional activities.
• Ensure marketing execution is on‑brand, timely, and goal‑driven.
• Coordinate between marketing and creative teams to ensure smooth content delivery.
• Review KPIs and performance metrics with the team.

Creative & Publishing Support

• Act as a bridge between creative vision and business execution.
• Ensure creative projects (books, visuals, IP assets) meet timelines and quality standards.
• Support publishing schedules, approvals, and production coordination.
• Maintain balance between creative freedom and commercial viability.

Team & People Management

• Supervise team leads or representatives from each department.
• Conduct basic performance check‑ins and feedback sessions.
• Support hiring, onboarding, and team development when needed.
• Handle basic HR coordination (attendance discipline, task accountability, team morale).
• Encourage skill growth and cross‑department collaboration.

Reporting & Internal Communications

• Prepare and present regular operational, performance, and financial summary reports to the Founder and Directors.
• Track key business metrics, risks, and action items, and elevate issues when required.
• Coordinate management meetings, prepare agendas, and document key decisions and follow‑ups.
• Act as a communication bridge between Directors, leadership, and internal teams to ensure alignment and accountability.

Core Competencies

• Strong leadership and coordination skills.
• Good understanding of SME operations.
• Comfortable managing multiple departments at once.
• Able to balance creative and business priorities.
• Organized, proactive, and solution‑oriented.
• Strong communication and decision‑making skills.
• Able to work hands‑on, not just manage from afar.

Preferred Background

• Experience in operations, management, or project coordination.
• Experience in publishing, creative, media, or content‑driven companies is an advantage.
• Familiarity with SME financial basics and operations.
• Comfortable working in a small, fast‑growing team.

What This Role Is (and Isn’t)

• ✅ Hands‑on leadership role
• ✅ Strategic + operational execution
• ❌ Not a purely administrative role