Full Time Service Crew (Gurney Plaza)

Paris Baguette Malaysia; Penang; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading food and beverage company in Malaysia is seeking Service Crew / Senior Service Crew members to provide excellent customer service. Responsibilities include welcoming guests, taking orders, and ensuring a pleasant dining experience. Candidates should possess good spoken English, customer service skills, and be able to work under pressure. Benefits include staff discounts, meals, and uniforms provided. This role offers a dynamic environment within a popular dining outlet.

Benefits

Staff discount

Staff meals

Allowance & OT

Uniforms provided

Qualifications

• Excellent customer service skills required.
• Good command of spoken English necessary.
• Ability to work in a high-volume environment.

Responsibilities

• Welcome guests in a warm and friendly manner.
• Provide excellent customer service to ensure a pleasant dining experience.
• Upsell promotional items and maintain hygiene standards.
• Maintain daily outlet cleanliness.

Skills

Excellent Customer Service

Good command of spoken English

Ability to work under pressure

Education

At least 1 year of experience in customer service or F&B

Job description

Requirements

• Excellent Customer Service
• Good command of spoken English
• Pleasant, friendly, cheerful and able to work under pressure and in a high-volume environment
• No experience/ At least 1 year of experience working in customer service or relevant experience in F&B

Job Summary

The Service Crew / Senior Service Crew is responsible for taking customers’ orders, answering questions, and making recommendations on menu items, preparation and serving food/beverages to customers, and performing cashiering duties.

Roles & Responsibilities

• Welcome guests in a warm and friendly manner.
• To provide excellent customer service to guests in a timely and friendly manner, ensuring diners a pleasant dining experience.
• Upsell promotional items.
• Ensure that food hygiene and safety standards are maintained and comply.
• Maintain day to day outlet cleanliness.
• Execute any other duties as assigned.

Benefits

• Staff discount
• Staff meals
• Allowance & OT
• Uniforms provided