Franchise Expansion & Operations Architect

All Happy; Seberang Perai; On-site; MYR 50,000 - 80,000; Full time

Job summary

A leading franchise company in Malaysia is seeking a Franchise Operations Manager to develop and monitor operational standards, analyze transaction processes, and optimize tools for franchise success. The ideal candidate will have over 3 years of experience in the franchise operation industry and a strong capability in change management and relationship building. This role plays a crucial part in nationwide expansion, requiring strategic insights to respond to market trends effectively.

Qualifications

• More than 3 years of experience in the franchise operation industry.
• Familiar with end-to-end processes in franchise operations.
• Practical experience with chain retail enterprises is preferred.

Responsibilities

• Develop and monitor franchise operation standards.
• Analyze and iterate franchise transaction processes.
• Optimize franchise operation tools and platforms.
• Participate in nationwide expansion monitoring and evaluation.
• Conduct market trend analysis for franchise operations.

Skills

Strategic insight

Customer needs analysis

Change management

Relationship building

Job description

A leading franchise company in Malaysia is seeking a Franchise Operations Manager to develop and monitor operational standards, analyze transaction processes, and optimize tools for franchise success. The ideal candidate will have over 3 years of experience in the franchise operation industry and a strong capability in change management and relationship building. This role plays a crucial part in nationwide expansion, requiring strategic insights to respond to market trends effectively.