Food & Beverage Supervisor

Sunway Berhad; Selangor; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading hotel in Malaysia is seeking a Food & Beverage Supervisor to oversee daily operations of its food and beverage outlets. The ideal candidate will have at least 5 years of experience in similar roles, possess strong leadership skills, and be knowledgeable about food safety standards. Responsibilities include managing staff, inventory, and ensuring high customer satisfaction. This role offers a dynamic work environment with opportunities for professional growth.

Qualifications

• Minimum 5 years of experience in restaurant, banquet, and in-room/butler service.
• Proven experience as a Food & Beverage Supervisor or in a similar role.
• Strong knowledge of food safety and sanitation standards.

Responsibilities

• Supervise and support F&B staff, ensuring efficient and effective service.
• Train, mentor, and motivate team members.
• Monitor and manage inventory, ordering supplies as needed.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle customer inquiries, complaints, and feedback professionally.

Skills

Leadership

Team management

Communication

Interpersonal skills

Microsoft Office Suite

Education

SPM or equivalent

Degree in hospitality or related field

Job description

Sunway Resort Hotel in Selangor, Malaysia is an all-in-one hotel experience with unrivalled access to shopping, dining, and entertainment. The hotel is located only 35 minutes from Kuala Lumpur International Airport and offers leisure and business travelers an authentic Malaysian stay. Guests can enjoy sweeping resort and city skyline views, explore the hotel's connected shopping mall and theme park.

Job Summary

The Food & Beverage Supervisor will oversee daily operations of our food and beverage outlets, ensuring high standards of service and customer satisfaction. This role involves supervising staff, managing inventory, ensuring compliance with health and safety regulations, and contributing to the overall success of our establishment.

Key Responsibilities

• Supervise and support F&B staff, ensuring efficient and effective service.
• Train, mentor, and motivate team members to deliver exceptional customer experiences.
• Monitor and manage inventory, ordering supplies as needed.
• Ensure compliance with health, safety, and sanitation regulations.
• Handle customer inquiries, complaints, and feedback professionally.
• Assist in developing and implementing standard operating procedures.
• Collaborate with the kitchen and other departments to ensure seamless operations.

Qualifications

• Minimum 5 years of experience in restaurant, banquet, and in-room/butler service
• Proven experience as a Food & Beverage Supervisor or in a similar role.
• SPM or equivalent; a degree in hospitality or related field is a plus.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.
• Knowledge of food safety and sanitation standards.
• Proficiency in Microsoft Office Suite.