Finance Assistant (Accounts Receivable)

Combi-Pack; Seremban; On-site; MYR 100,000 - 150,000; Full time

Job summary

A manufacturing firm in Seremban seeks an Accounts Receivable Specialist. You will manage invoicing, payment processing, and customer relations. Applicants should have a minimum of LCCI or equivalent and 3-5 years' experience in a manufacturing setting. Proficiency in SAP System is a plus, along with strong analytical skills and independence. The role requires adherence to compliance standards and regular reporting on accounts receivable activities, ensuring smooth operation within the financial team.

Qualifications

• Minimum LCCI or equivalent required.
• 3–5 years working experience in the manufacturing industry.
• Experience in handling Account Receivable is essential.
• Experience in SAP System will be an added advantage.
• Strong analytical skills and ability to work independently.

Responsibilities

• Generate and issue invoices, credit notes, and debit notes.
• Process payments and reconcile accounts.
• Follow up with customers on overdue invoices.
• Maintain positive customer relations and verify customer information.
• Prepare ageing reports and ensure compliance with standards.

Skills

Analytical skills

Independent work

Computer knowledge

MS Office

Education

LCCI or equivalent

Tools

SAP System

Job description

Invoice/Credit Note/Debit Note Creation and Management

• Generate and issue invoices/debit notes for non‑inventory items to customers within one (1) business day upon documentation complete / upon request from management
• Generate and issue proforma invoices to customers within one (1) business day upon documentation complete / upon request from management
• Generate and issue credit notes to customers within one (1) business day upon documentation complete / upon request from management
• Ensure that invoices, credit notes, debit notes are accurate, complete, and compliant with company policies and contracts
• Ensure that invoices, credit notes, or debit notes are provided to customers via email within one (1) business day from the date of invoice generated
• Track and record all issued invoices in the company’s accounting system
• Ensure all documents (invoice, shipping document, etc.) are scanned and filed properly, either physically or digitally; documents to be scanned within one (1) business day from date of receipt

Payment Processing

• Monitor incoming payments from customers, ensuring that payments are applied to the correct invoices
• Process various forms of payment such as cheques, electronic transfers, and cash; ensure payment is entered into and knocked off in the ERP system within one (1) business day from date of receipt
• Reconcile accounts to ensure payments are accurately recorded and to track any discrepancies

Collections

• Follow up with customers on overdue invoices by phone, email, or letter
• Negotiate payment terms and work out payment plans with customers when necessary
• Resolve payment disputes or issues, working closely with both customers and internal teams

Customer Relations

• Serve as a point of contact for customers regarding their accounts, billing inquiries, and payment status
• Maintain positive relationships with clients to encourage timely payments and reduce overdue balances
• Verify all the customers’ information before creating a new customer account in the ERP system
• Regularly reconcile accounts receivable to ensure accuracy and completeness
• Investigate and resolve discrepancies between accounts receivable records and bank statements
• Ensure that all payments are accounted for and that proper records are kept
• Statement of Account to be provided to all customers by the 3rd of every month

Reporting and Documentation

• Prepare ageing reports to track outstanding invoices and overdue payments by the 2nd of the following month
• Report on the status of accounts receivable and any issues that could affect cash flow
• Provide regular updates on collections performance, bad debts, and trends in payment delays
• Ensure account receivable module is closed by the 2nd of the following month

Compliance and Internal Controls

• Ensure that all accounts receivable processes comply with company policies and accounting standards
• Assist with the implementation of effective internal controls to safeguard company revenue; for example, review the credit limit and credit term periodically
• Support internal and external audits by providing necessary documentation regarding receivables
• Ensure VAT filing on time

Others

• Other ad‑hoc activity or functions as and when required by superior
• Assist in the monthly stock take (if required)

Job Requirements

• Minimum LCCI or equivalent
• 3–5 years working experience in manufacturing industry
• Must have experience in handling Account Receivable
• Experience in SAP System will be an added advantage
• Strong analytical skills
• Able to work independently without close supervision
• Knowledge of computer and MS Office will be essential
• Able to travel to overseas (UAE) on occasion