Field Application Engineer

中科慧远视觉技术(洛阳)有限公司; Penang; Hybrid; MYR 50,000 - 70,000; Full time

Job summary

A leading technology company in Penang, Malaysia is seeking a Field Application Engineer. The role involves machine installation and managing after-sales support in Vietnam, India, and China. Candidates should have a relevant diploma and be fluent in Mandarin and English. Good communication and problem-solving skills are essential. This position requires long-term travel, and a travel allowance is provided for trips to client sites.

Benefits

Travel allowance

Qualifications

• Minimum Diploma in a relevant field.
• Proficient in Mandarin for effective communication.
• Experience in program management.

Responsibilities

• Responsible for machine installation.
• Manage after-sales support service in customer sites.
• Drive engineering build activities to meet program objectives.

Skills

Fluent in Mandarin

Fluent in English

Good communication skill

Good problem analytic skill

Education

Diploma, Advanced Diploma, Bachelor Degree or equivalent in electronic, mechanical, engineering or related field

Job description

Overview

Field Application Engineer (The future development direction is project manager / product manager)

Qualifications/Requirements

• Candidate shall possess a minimum Diploma, Advanced Diploma, Bachelor Degree or equivalent in electronic, mechanical, engineering or related field.
• Fluent in Mandarin & English (Tamil speaking is a plus). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.
• General knowledge on product development life cycle (Proto build, EVT, DVT etc).
• Program Management Experience.
• Good communication skill.
• Familiar with technical risk assessment review and attention to detail.
• Good in writing status reports & technical review summaries.
• Good problem analytic skill (FACA report, 5Y, fishbone etc).
• Able to work well with cross cultural and multi-functional team.
• Willing to travel: This position requires long-term business travel to India, Vietnam, or China.
• Travel allowance is provided.

Roles

• Responsible for machine installation.
• Complete debug / manage after-sales support service in Vietnam, India & China customer sites.
• Facilitate good communication and offer multiple levels of status across a wide spectrum of individual contributors to executive management.
• Drive day-to-day Engineering build activities, at vendor’s factory, to meet overall program objectives.
• Engineering build schedule planning.
• New production line equipment / tester bring up.
• Production line quality control.
• Technical training will be provided to fresh graduates.