F&B Outlet Supervisor — Lead Team, Delight Guests, Drive Profitability

ibis, ibis Styles, ibis budget; Selangor; On-site; MYR 30,000 - 40,000; Full time

Job summary

A prominent hotel chain in Selangor, Malaysia, is seeking an experienced Assistant Outlet Manager for its food and beverage outlet. This role involves assisting in daily operations, leading a talented team, managing inventory and costs, and ensuring high standards of customer service. Ideal candidates will have 2-3 years of experience in F&B management, strong leadership skills, and proficient communication abilities. You will play a crucial role in enhancing guest experiences and supporting overall success in a vibrant hospitality environment.

Qualifications

• 2-3 years of experience in F&B management or a supervisory role.
• Knowledge of food safety regulations and best practices.
• Excellent communication skills in English; knowledge of Bahasa Malaysia is a plus.

Responsibilities

• Assist the Outlet Manager in overseeing daily operations of the F&B outlet.
• Lead and motivate a team of food service staff.
• Manage inventory, place orders, and control costs.
• Ensure compliance with food safety regulations.
• Handle customer inquiries, feedback, and complaints.

Skills

Leadership skills

Customer service orientation

Problem-solving abilities

Inventory management

Attention to detail

Education

Diploma in Hospitality Management, Business Administration, or related field

Job description

A prominent hotel chain in Selangor, Malaysia, is seeking an experienced Assistant Outlet Manager for its food and beverage outlet. This role involves assisting in daily operations, leading a talented team, managing inventory and costs, and ensuring high standards of customer service. Ideal candidates will have 2-3 years of experience in F&B management, strong leadership skills, and proficient communication abilities. You will play a crucial role in enhancing guest experiences and supporting overall success in a vibrant hospitality environment.