Executive, Supply Chain

Intrix Group; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

A logistics and operations company in Malaysia is seeking a Supply Chain Executive responsible for managing supply chain operations from order confirmation to delivery, ensuring inventory accuracy, and collaborating across teams. The ideal candidate should have a diploma or degree in a related field and possess 1–3 years of relevant experience, with an emphasis on process improvement and compliance. This role emphasizes teamwork and detail orientation to enhance overall efficiency and customer satisfaction.

Qualifications

• 1–3 years of experience in a demand and supply related role.
• Experience in Fulfilment and International shipping is an advantage.
• Basic knowledge of inventory control, shipping, procurement and compliance practices.

Responsibilities

• Process and monitor customer orders from confirmation to final delivery.
• Coordinate with internal teams and logistics partners for timely dispatch.
• Track shipment status and resolve delivery delays or discrepancies.
• Monitor inventory levels and update systems for stock accuracy.
• Liaise with suppliers on order status, lead times, and documentation.

Skills

Team player

Attention to detail

Customer service orientation

Education

Diploma or Bachelor’s degree in Business, Logistics, Operations

Job description

The Supply Chain Executive supports end-to-end supply chain operations, ensuring efficient order fulfillment, inventory accuracy, supplier coordination, and compliance with company standards. This role works cross-functionally with Sales, Customer Service, Warehouse, and Finance to ensure smooth operations, timely deliveries, and continuous process improvement. The ideal candidate is a team player with strong attention to detail and a willingness to work collaboratively to support business operations within the Intrix Group.

Key Responsibilities

• Process and monitor customer orders from confirmation to final delivery.
• Coordinate with internal teams and logistics partners to ensure timely and accurate dispatch.
• Track shipment status and proactively resolve delivery delays or order discrepancies.
• Support continuous improvement of fulfillment processes to enhance efficiency and customer satisfaction.
• Monitor inventory levels and update systems to ensure real‑time stock accuracy.
• Perform routine stock checks, cycle counts, and basic audits to identify variances.
• Investigate discrepancies and support corrective actions in line with SOPs.
• Ensure proper inventory documentation and traceability.
• Liaise with suppliers on order status, lead times, deliveries, and documentation.
• Assist in preparing purchase orders and supporting procurement planning activities.
• Maintain up‑to‑date supplier records and follow up on outstanding deliveries or documentation.
• Support sourcing activities and supplier performance monitoring as required.
• Ensure all operational activities comply with company policies, internal controls, and regulatory requirements.
• Maintain accurate records to support audits, reporting, and compliance reviews.
• Follow best practices for safety, quality, and operational governance.
• Work closely with Sales, Customer Service, Warehouse, and Finance teams to ensure seamless workflow.
• Participate in team meetings, share updates, and contribute to process improvement initiatives.
• Foster a professional, collaborative, and solution‑oriented work environment.

Key Requirements

• SPM, Diploma or Bachelor’s degree in Business, Logistics, Operations, or a related field.
• 1–3 years of experience in a demand and supply related role (experience in Fulfilment and International shipping is an advantage).
• Basic knowledge of inventory control, shipping, procurement and compliance practices.