Executive, Operation Transaction

CARSOME; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading automotive company in Johor Bahru is seeking a team member to confirm car conditions and assist customers with ownership changes. Responsibilities include checking documents, confirming purchase prices, and managing customer interactions. Candidates with a certificate/diploma in a related field and basic knowledge in Microsoft Office are encouraged to apply. This position offers a dynamic work environment and the opportunity to interact with clients directly.

Qualifications

• Certificate/diploma in a related field required.
• Prior experience will be an added advantage.
• Able to work in Kelana Jaya.

Responsibilities

• Confirm car condition against inspection report.
• Help customer with change of ownership.
• Store car owner's thumbprint in biometric device.

Skills

Basic knowledge in Microsoft Office Applications (Excel, Word)

Prior experience

Education

Certificate/diploma in the related field

Job description

About You

You will be reporting to the Assistant Team Leader, where you will be expected to confirm car condition against inspection report and help customer with change of ownership.

Your Day to Day

• Call car owner for scheduled appointment before meeting up with owner to confirm.
• Check and confirm purchase price matched with CMS
• Call bank to follow up on e-batal status
• Check and confirm car condition against inspection report and to inform superior on any discrepancy
• To store car's owner thumbprint in biometric device for Sistem Tukar Milik Sementara (STMS) via E-Auto.
• Ensure all documents (Registration Card (RC), Approved Permit (AP), cash invoice and related documents are completed and uploaded into CMS.
• Take Carsome sold photos with customer (min 20 photos/month)
• Upload car accessories into Google Drive.

Your Know-How

• Certificate/diploma in the related field
• Prior experience will be an added advantage
• Able to work in Kelana Jaya
• Basic knowledge in Microsoft Office Applications (Excel, Word)