Executive, Human Resources

Private Advertiser; Kuala Lumpur; On-site; MYR 50,000 - 70,000; Full time

Job summary

A leading company in HR management in Kuala Lumpur is seeking an HR Operations Specialist. Responsibilities include developing HR policies, managing staff records, overseeing HRIS implementation, and handling employee medical coverage. The ideal candidate should have a Bachelor's Degree in Human Resources or related fields with 3-4 years of experience in HR operations. This role is pivotal in enhancing HR services and managing industrial relations effectively.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Computer Science or equivalent.
• 3 - 4 years of experience in HR operations or related field.

Responsibilities

• Assist in developing relevant HR policies and procedures.
• Manage overall staff personal files and ensure confidentiality.
• Lead support for the HRIS implementation.
• Focal point for Medical Third Party Administrator.
• Assist with industrial relations activities.
• Involved in the preparation of annual salary review and bonus exercise.
• Reporting on attrition and demographics.

Skills

HR policies development

Labour legislation knowledge

HRIS management

Training and user guidance

Employee relations

Education

Bachelor's Degree in HR or related field

Job description

To assist in human resource operations, support services covering development of human resource policies and procedures, compensation and benefits, industrial relations functions and HRIS system.

Job Responsibilities

1. Human Resource policies and procedures

• To assist in developing relevant HR policies and procedures, act as the custodian of all HR policies, and guide line managers accordingly.
• Advise and support on issues related to labour legislation and disputes.

2. HR Operations

• Manage overall staff personal files and information, ensuring all information/files are kept with the highest level of confidentiality and integrity.
• Attend to all queries concerning staff matters, i.e. leave management, attendance management, payroll management.
• Manage timely production, collation, storage and reporting of data on organisational headcounts, labour costs, and employees’ personal records.

3. Human Resource Information System (HRIS)

• Lead support for the HRIS implementation and ensure the system meets our requirements.
• Responsible for the creation of the permission list, users’ roles and users' profiles upon request from the HRIS security administrator.
• Liaison between the vendor and the MIS team for technical support, system changes or upgrades and changes in the statutory requirements.
• Train and guide users on the HRIS system.
• Coordinate HRIS circulation of the company’s news and information.

4. Employee Medical Coverage

• Focal point to deal with Medical Third Party Administrator (TPA) on outpatient, outpatient specialist and dental for staff and/or family members.
• Assist in insurance renewal, Group Hospitalisation & Surgical Insurance (GH&SI), Group Personal Accident (GPA), Group Term Life (GTL).
• Handling outpatient claims and issuing guarantee letters on a need basis.
• Handling SOSCO claims submission.

5. Industrial Relations

• Assist in industrial relations activities, including handling all matters related to disciplinary actions, grievances, counselling, staff misconduct, advising and guiding management on best practices.
• Seek IR consultant (MECA) advice for all IR cases.
• Provide services and support to business partners and other functional teams in the Head Office and branches as required.
• Maintains and creates a positive atmosphere and culture within the Company that allows for communication that ensures positive morale among employees.

6. Annual Salary Review & Bonus Payout

• Involved in the preparation of the annual salary review and bonus exercise.

7. Reporting

• Reporting on Attrition Rate, Demographics, Bursa Report, Government agencies, etc.

Qualifications

• Bachelor’s Degree in Human Resources, Business Administration, Computer Science or equivalent.
• 3 - 4 years of experience in HR operations or related field.

Kuala Lumpur City Centre, Kuala Lumpur, MY