Executive Field Sales (FMCG)

DKSH; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading sales and marketing services provider in Malaysia seeks an individual to effectively manage operational expenditures and implement sales strategies to meet targets. Responsibilities include tracking team performance, executing sales activities, and maintaining customer relationships. Candidates should possess a diploma in Business Studies or a related field, demonstrate strong communication and negotiation skills, and have proficiency in relevant office tools.

Responsibilities

• Support superior in managing day-to-day operating expenditures.
• Prepare and implement sales action plans to achieve sales targets.
• Track team progress against key performance indicators.
• Execute sales activities for assigned businesses and territories.
• Prepare and/or review quotations, proposals, and contracts.
• Monitor competitors' activities/products and produce competition reports.
• Prepare sales reports and project sales/margin forecasts.
• Coordinate activities to enhance sales processes and customer satisfaction.
• Investigate and resolve customer issues.
• Maintain relationships with customers and interpret their requirements.
• Work with internal stakeholders for timely delivery of products.

Skills

Strong selling skills

Communication skills

Negotiation skills

Research and analytical skills

Office productivity tools proficiency

Fluency in local language

Fluency in English

Education

Diploma or professional qualification in Business Studies/Marketing/Economics

Tools

Excel

Word

PowerPoint

Job description

Responsibilities

• Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources
• Prepare and implement sales action plans (e.g. plan sales routes, make regular calls/visits, etc.) to achieve sales targets for assigned businesses/territories
• Track team progress against key performance indicators and sales plans. Provide timely feedback to team members on the execution of sales action plans and development areas
• Execute sales activities for assigned businesses/territories, including product portfolios and marketing plan introductions, order taking, marketing display set-ups and in-store merchandising
• Prepare and/or review quotations, proposals and contracts to facilitate sales agreements
• Monitor competitors' activities/products and produce competition reports based on merchandising data. Recommend practical actions to counter competition
• Prepare sales reports and report projected sales/margin forecasts. Track and highlight unusual increases/decreases in customer demand
• Coordinate continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. Track and collect payments from customers
• Investigate, resolve and log customer issues and advise on follow-up actions
• Maintain relationships with customers, through managing and interpreting their requirements. Follow up with customers, respond to queries and solicit further orders
• Work with internal stakeholders to ensure timely delivery of products. Support internal stakeholders in relationship development with key customers

Qualifications

• Demonstrate good working knowledge and understanding of the industry/market/competitors/customers
• Demonstrate good working knowledge in assigned territories/products/services and strong selling skills
• Demonstrate strong communication and negotiation skills
• Demonstrate basic research and analytical skills
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint)
• Demonstrate fluency in local language and ideally in English, both written and spoken

Education

Diploma or professional qualification in Business Studies/Marketing/Economics or a related discipline