Executive, Call Centre

Public Mutual Berhad; Kuala Lumpur; On-site; MYR 25,000 - 35,000; Full time

Job summary

A financial services firm in Kuala Lumpur seeks an Executive for its Call Centre. Responsibilities include handling enquiries from Unit Trust Consultants and ensuring their resolution promptly. Ideal candidates should hold a Degree or Diploma, possess excellent communication and problem-solving skills, and have at least a year of experience in the Call Centre or Customer Service environment. A good command of English is essential. Join us for a fulfilling career!

Qualifications

• Degree/Diploma holders with 1 year working experience in Call Centre or Customer Service environment.
• Good command of English is required.
• Possesses good problem solving skills.

Responsibilities

• Handle Unit Trust Consultants’ (UTCs’) enquiries.
• Ensure prompt resolution of UTCs’ enquiries.

Skills

Problem solving skills

Service orientation

Excellent communication skills

Good command of English

Education

Degree/Diploma

Job description

Executive, Call Centre

Responsibilities

• To handle Unit Trust Consultants’ (UTCs’) enquiries
• Prompt resolution of UTCs’ enquiries

Requirements

• Degree/Diploma holders with 1 year working experience in Call Centre or Customer Service environment
• Good command of English is required
• Possesses good problem solving skills
• Service oriented and excellent communication skills

Join Us! Email to us at ***********@publicmutual.com.my

Only shortlisted candidates will be notified.