Overview
We are seeking a high-caliber Executive Assistant (EA) to serve as the strategic partner, execution arm, and operational backbone to the Director. This role goes far beyond traditional administrative support. The successful candidate will function as the eyes, ears, and trusted proxy of the Director, actively assisting in strategy formulation, planning, and hands-on execution across business, operational, and special projects.
This is a high-impact, high-accountability role for a resourceful, adaptable, and execution-driven individual who thrives in a fast-paced, dynamic environment and is comfortable operating across strategic, tactical, and operational levels.
Responsibilities
- Strategic & Execution Support — Act as a strategic aide and execution partner to the Director in planning, coordinating, and delivering key initiatives.
- Strategic & Execution Support — Translate strategic direction into actionable execution plans, tracking milestones, progress, and outcomes.
- Strategic & Execution Support — Drive end-to-end execution of assigned projects, ensuring timely delivery, quality outcomes, and measurable impact.
- Strategic & Execution Support — Proactively identify risks, gaps, and opportunities, and propose solutions to enhance effectiveness and efficiency.
- Operational & Administrative Excellence — Manage the Director’s calendar, scheduling, meetings, travel arrangements, and logistics with high accuracy and discretion.
- Operational & Administrative Excellence — Coordinate internal and external meetings, prepare agendas, record minutes, and follow up on action items.
- Operational & Administrative Excellence — Filter, prioritise, and manage incoming communications and requests, ensuring optimal use of the Director’s time.
- Operational & Administrative Excellence — Handle routine, manual, and time-consuming tasks, enabling the Director to focus on high-level strategic priorities.
- Research, Reporting & Presentation — Conduct independent research on assigned subjects and prepare concise reports, briefs, and analysis.
- Research, Reporting & Presentation — Develop high-quality presentations, proposals, and executive summaries on behalf of the Director.
- Research, Reporting & Presentation — Compile data, insights, and progress updates into structured management reports for leadership discussions.
- Stakeholder & Relationship Management — Serve as a key liaison between the Director and internal teams, management, and external stakeholders.
- Stakeholder & Relationship Management — Build strong working relationships across all levels of the organization.
- Stakeholder & Relationship Management — Coordinate meetings, engagements, and communications with business partners, clients, regulators, and service providers when required.
- Ad-hoc & Special Projects — Support special initiatives and ad-hoc assignments as directed, often under tight timelines.
- Ad-hoc & Special Projects — Adapt quickly to changing priorities and emerging business needs.
- Ad-hoc & Special Projects — Step in as the Director’s representative when appropriate, ensuring continuity of execution.
Requirements
- Professional & Technical Skills — Strong organizational, planning, and execution capabilities.
- Professional & Technical Skills — Excellent written and verbal communication skills.
- Professional & Technical Skills — High proficiency in Microsoft Office / Google Workspace, including PowerPoint / Slides and Excel / Sheets.
- Professional & Technical Skills — Tech-savvy, comfortable using productivity tools, collaboration platforms, and digital research tools.
- Professional & Technical Skills — Strong research, analytical, reporting, and presentation skills.
- Experience & Qualifications — Bachelor’s degree in Business Administration, Management, Communications, or related field.
- Experience & Qualifications — Minimum 3–7 years of relevant experience as an Executive Assistant, Project Coordinator, Chief of Staff, Management Associate, or similar role.
- Experience & Qualifications — Prior experience supporting senior management / C-suite / directors preferred.
- Experience & Qualifications — Experience in project management, consulting, operations, or strategy execution is a strong advantage.
- Personal Attributes — High integrity, discretion, and trustworthiness – confidentiality is paramount.
- Personal Attributes — Highly resourceful and proactive, with a strong sense of ownership.
- Personal Attributes — Execution-driven, hands-on, and outcome-oriented — willing to roll up sleeves to get things done.
- Personal Attributes — Adaptable, resilient, and calm under pressure, able to manage multiple priorities simultaneously.
- Personal Attributes — People-oriented, able to work effectively with stakeholders at all levels.
- Personal Attributes — Flexible and agile, comfortable with change, ambiguity, and ad-hoc assignments.
- Personal Attributes — Strong learning mindset with a growth-oriented attitude.
- Languages — Mandarin – Mandatory (to interact with stakeholders)
- Languages — Bahasa Malaysia – Advantage (to interact with government officials)
- Additional Requirements — Willingness to travel on assignments when required.
- Additional Requirements — Flexible working hours to accommodate business needs.
- Additional Requirements — Comfortable handling confidential and sensitive matters with professionalism.