Executive Administrations (Hospitality)

Ren Wellness Retreat; Subang Jaya; On-site; MYR 100,000 - 150,000; Full time

Job summary

A luxury wellness retreat in Subang Jaya seeks an Executive, Administrations to manage administrative operations and support cross-departmental functions. Ideal candidates should have a Bachelor's Degree and a minimum of 2 years of experience in administrative roles, preferably in hospitality. The role emphasizes meticulous organization, excellent communication skills, and proficiency in Microsoft Office Suite. Candidates fluent in Mandarin, English, and Bahasa Malaysia are preferred. Immediate starters and fresh graduates are encouraged to apply.

Qualifications

• Minimum 2 years of experience in administrative or office support.
• Prior experience in a hospitality industry.
• Experience in supporting cross-functional teams and office coordination.

Responsibilities

• Handle daily administrative tasks and maintain records.
• Coordinate office supplies and liaise with vendors.
• Support department heads and assist in onboarding new staff.
• Ensure compliance with internal policies and handle confidential records.
• Facilitate cross-departmental communication.

Skills

Proficient in Microsoft Office Suite

Excellent verbal and written communication

Multitasking and time management

Professionalism and discretion

Proficient in Mandarin

Proficient in English

Proficient in Bahasa Malaysia

Education

Bachelor's Degree in Healthcare or Business Administration

Job description

Executive, Administrations (Hospitality)

REN Wellness Retreat (by ERMS Berhad - a subsidiary of IJM Land), is a one-of-a-kind integrated Hospitality, Health and Wellness destination anchored Traditional &ComplementaryMedicine aspiring to enrich people’s lives in every way. REN aims to provide a luxurious nurturing haven for all, from Business Travelers to Holiday Makers, Athletes and Families.

The REN, we exemplify the virtues of integrity, compassion and a solid moral compass with a passion for a cause, service from the hearts with a constructive responsibility to prioritize the greater good over self-interest.

Your Role

We are seeking dynamic, detail-oriented Administrations Executives to join our thriving network of Wellness Centres and Luxury Hospitality establishments. As an Executive, Administrations, you will support cross-departmental administrative operations, ensuring seamless day-to-day workflows, efficient coordination, and exceptional service delivery.

Key Responsibilities

1. Administrative Operations
   • Handle daily administrative tasks including filing, documentation, data entry, and correspondence.
   • Maintain accurate and organized records (physical and digital) for smooth information retrieval.
   • Prepare reports, memos, letters, and presentations as required by management.
   • Coordinate internal communications, notices, and announcements across departments.
2. Office & Facilities Coordination
   • Champion a culture of personalised, anticipatory service aligned with luxury hospitality standards.
   • Monitor and manage office supplies, stationery, and equipment inventory.
   • Liaise with vendors and service providers for maintenance, repairs, and procurement matters.
   • Assist in scheduling routine facility upkeep, inspections, and servicing activities.
   • Ensure a safe, clean, and well-maintained working environment.
3. Staff & Departmental Support
   • Support department heads in organizing meetings, preparing materials, and following up on action items.
   • Assist in onboarding processes for new staff – documentation, access setup, and workspace arrangements.
   • Coordinate with HR and other departments for employee-related administrative matters.
   • Maintain department calendars and appointment scheduling.
4. Compliance & Documentation
   • Ensure compliance with internal policies and standard operating procedures (SOPs).
   • Assist in the preparation and monitoring of audit-related documents and checklists.
   • Keep confidential records secure and handle sensitive information with discretion.
5. Coordination & Communication
   • Serve as a point of contact for internal and external stakeholders for administrative queries.
   • Facilitate effective cross-departmental communication and coordination.
   • Organize internal events, briefings, or activities when needed.

Requirements

1. Education
   • Bachelor's Degree in Healthcare or Business Administration, Office or Hospitality Management, or a related field.
2. Experience
   • Minimum 2 years of working experience as an administrative or office support role.
   • Prior experience in a hospitality industry.
   • Experience in supporting cross-functional teams, scheduling, and office coordination.
3. Skills
   • Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
   • Excellent verbal and written communication skills.
   • Able to multitask, prioritize, and manage time effectively.
   • High level of professionalism, discretion, and interpersonal skills.
   • Proficient in Mandarin, English and Bahasa Malaysia language will be an added advantage.

Candidates who are available to commence work immediately and fresh graduates are welcome to apply.