Engineer Factory Integration

Infineon Technologies; Malacca City; On-site; MYR 50,000 - 70,000; Full time

Job summary

A global technology leader in Malaysia is seeking candidates for an IT operations role focused on middleware and workflow systems. The successful candidate will ensure reliable system operations, resolve complex issues, and support service improvements. A Bachelor's degree in Computer Science or related fields along with hands-on experience with various operating systems is required. This position is a one-year renewable contract under a 3rd party payroll partner, ensuring candidates are entitled to benefits. Join us in driving innovation and customer success.

Qualifications

• Experience supporting or maintaining IT middleware and distributed systems.
• Knowledge of data networking and shell scripting.
• Knowledge of messaging/service-oriented and workflow frameworks.

Responsibilities

• Responsible for Level 2 to 3 operation support for manufacturing messaging middleware.
• Monitor system health and perform maintenance for reliable 24/7 operation.
• Drive investigation to resolve complex issues and improve processes.

Skills

Hands-on experience with various operating systems

Strong analytical problem-solving skills

Professional level of written and spoken English

Education

Bachelor Degree in Computer Science/Software Engineering/Information Technology

Tools

Windows Server

Linux

OpenShift

Oracle

Microsoft SQL Server

TIBCO Rendezvous

RabbitMQ

IBM MQ

Job description

Job Description

• Be responsible for Level 2 to 3 operation support for manufacturing messaging middleware and workflow systems related services via incident management with rotational on‑call standby support to meet users expectations and FI Operations Excellence/KPI.
• Monitor system health, capacity and perform pro‑active system maintenance to ensure reliable 24/7 operation of mission‑critical applications.
• Drive investigation to resolve complex issues and contribute in problem management for pro‑active management of FI application services.
• Conduct planning and execution of deployment management, including system testing and user training, with zero defect mindset and system stability.
• Collaborate with product owner to ensure sufficient and proper transition from product management or projects to operation.
• Select appropriately, develop, adapt or enhance monitoring and operation tools (When and where applicable).
• Proactively support continuous process improvements for service transition and operation.
• Support projects and operation activities where manufacturing messaging middleware and workflow systems are involved.
• Collaborate with stakeholders (team, management, partners, customers, users) towards common objectives and quality targets.
• Actively maintain own knowledge and contribute to the development of others with proper documentation.

Your Profile

• Bachelor Degree of Computer Science/Software Engineering/Information Technology.
• Hands‑on experience with various operating systems and cloud platform (e.g., Windows Server, Linux, OpenShift).
• Knowledge of data networking, shell scripting, messaging/service‑oriented, workflow frameworks and protocols (e.g., TCP, UDP, message queue, REST, FTP, Web services, WCF).
• Knowledge of relational databases (e.g., Oracle, Microsoft SQL Server) and familiarity with messaging middleware (e.g., TIBCO Rendezvous, RabbitMQ, IBM MQ).
• Experience supporting or maintaining IT middleware and distributed systems.
• ITIL service operation management knowledge/certification.
• Strong analytical problem‑solving skills, and ability to understand complex systems.
• Professional level of written and spoken English, good communication and presentation skills.

Note: 1‑year renewable contract under 3rd party payroll partner and entitled to benefits according to the partner company.

#WeAreIn for driving decarbonization and digitalization.

As a global leader in semiconductor solutions in power systems and IoT, Infineon enables game‑changing solutions for green and efficient energy, clean and safe mobility, as well as smart and secure IoT. Together, we drive innovation and customer success, while caring for our people and empowering them to reach ambitious goals. Be a part of making life easier, safer and greener.

Are you in?

We are on a journey to create the best Infineon for everyone. This means we embrace diversity and inclusion and welcome everyone for who they are. At Infineon, we offer a working environment characterized by trust, openness, respect and tolerance and are committed to give all applicants and employees equal opportunities. We base our recruiting decisions on the applicant´s experience and skills. Learn more about our various contact channels.

Please let your recruiter know if they need to pay special attention to something in order to enable your participation in the interview process.