Ecommerce Executive (Junior/Senior)

Wikicareer Sdn. Bhd.; Kuala Lumpur; On-site; MYR 60,000 - 85,000; Full time

Job summary

A leading e-commerce company in Kuala Lumpur is looking for a professional to drive growth across marketplaces like Shopee and Lazada. This role involves managing key accounts, executing promotional strategies, and analyzing data to improve performance. Candidates should possess a Bachelor's degree and have at least 3 years of experience in cross-border e-commerce, along with a strong interest in the beauty market. Flexibility for working during campaign peaks is essential.

Qualifications

• 3+ years of hands-on experience in cross-border e-commerce for at least one overseas market.
• Genuine interest in the high-growth beauty industry.
• Comfortable in a startup environment.

Responsibilities

• Grow key accounts across multiple platforms.
• Deliver growth on core KPIs like Revenue and Store Followers.
• Plan and execute promotional calendars and manage store operations.
• Drive and manage marketplace media and partnerships.
• Monitor daily dashboards and ensure compliance.

Skills

Cross-border e-commerce experience

Experience in marketplace growth

Data analysis skills

Social media operations exposure

Education

Bachelor's degree or equivalent

Job description

Grow key accounts across Shopee, Lazada, or TikTok Shop (and other marketplaces).

Deliver growth on core KPIs: Revenue/GMV, Store Followers, CVR/CR%, ROAS/ACoS, repeat rate, and ratings.

Plan and execute promo calendars (mega sales, payday, platform campaigns); ensure consistent store performance and sales momentum vs. plan.

End-to-end store ops ownership: product/listing management, price/stock integrity, order processing, inventory & fulfilment coordination, SLA and OOS control.

Drive marketplace media & partnerships: platform campaigns, paid ads (Search/Discovery/Shop Ads, TikTok Ads), affiliate/KOL/creator activations; collaborate closely with internal creative/ops teams.

Data & compliance: monitor daily dashboards, competitor/product analysis, cohort and basket insights; ensure adherence to each platform’s policies and rules.

Qualifications & Requirements:

Bachelor’s degree (or equivalent). 3+ years hands-on experience in cross-border e-commerce for at least one overseas market; social media ops exposure is a plus.

Genuine interest in the high-growth beauty space; comfortable in a startup environment.

Willing to support weekend/evening peaks during campaigns; off-in-lieu (OIL) provided.

Familiarity with marketplace growth levers (e.g., GMV MAX) is a strong plus.

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