E-Commerce Officer

Leeden Hercules; Seberang Perai; On-site; MYR 100,000 - 150,000; Full time

Job summary

A growing e-commerce business in Penang seeks a motivated online marketing specialist. You'll handle the online shopping platforms and develop marketing strategies to enhance product visibility. The role requires a minimum diploma in commerce or marketing and at least one year of relevant experience. Ideal candidates are detail-oriented, independent, and possess strong writing skills. Join us and help us grow our presence in the online market!

Qualifications

• Minimum 1 year of relevant experience in online marketing.
• Good writing and PR skills are essential.
• Ability to work independently and meet deadlines.

Responsibilities

• Handle online shopping website and company social media.
• Maintain product sales and growth on platforms like Shopee and Lazada.
• Assist in launching promotional campaigns and preparing marketing materials.
• Manage inquiries and stock availability.
• Work closely with sales and marketing teams for content updates.

Skills

Online marketing

Social media management

Data analysis

Public relations

Education

Diploma in commerce, marketing, business or equivalent

Job description

Responsibilities

• Handling online shopping website or any company social media.
• Maintain some selected product category’s sales and growth at our website, Shopee and Lazada platforms.
• Monitor competitor’s marketing strategy and study market trend.
• Assist in launching promotional campaigns, including setting promo code, preparing marketing materials eg: web banners, social media posts.
• Handle of products branding, image & packaging.
• Work with marketing team to develop strategies to grow the online business across different markets.
• Develop e-commerce channels with various online platforms used to conduct digital sales.
• Develop and optimise process and tools to improve scalability across the different markets.
• Manage day-to-day operational execution and work with sales & marketing team regarding product pricing.
• Manage all inquiries from customers including liaising on stock availability, orders processing, etc.
• Work closely with sales and marketing team to provide updated content that will be published across all e-commerce platforms.
• Work closely with e-commerce service providers & partners.
• Set standards, systems and best practices for new product listings, content creation, distribution & maintenance.
• Analyze data and trend to identify efficient ways to driver performance.
• Help build the price, promotion and assortment strategy.
• Monitor the courier and delivery status.
• Perform other related duties incidental to the work described herein.

Qualifications and Skills

• Minimum Diploma in commerce, marketing, business or equivalent.
• Minimum 1 year of relevant experience in online marketing.
• Possess good writing and PR Skills.
• Independent, mature, meticulous to details and able to meet tight deadlines.