E-Commerce Executive

By Chefiza; Kota Bharu; On-site; MYR 150,000 - 200,000; Full time

Job summary

A dynamic e-commerce company in Kota Bharu, Malaysia, seeks an E-Commerce Executive to manage and grow online sales platforms. This role involves overseeing product listings, monitoring sales performance, and executing digital campaigns. The ideal candidate should have a diploma or degree in a relevant field and 1-2 years of experience in e-commerce or digital marketing. Join a collaborative team and enjoy an attractive salary package with performance-based incentives.

Benefits

Attractive salary package

Performance-based incentives

Collaborative team environment

Qualifications

• 1-2 years of experience in e-commerce or digital marketing.
• Strong understanding of online marketplaces like Shopee, Lazada.
• Fresh graduates with strong interest may apply.

Responsibilities

• Manage online product listings across platforms.
• Monitor sales performance and customer reviews.
• Plan and execute online campaigns and promotions.
• Handle customer inquiries and after-sales support.
• Analyze sales data and generate reports.

Skills

E-Commerce knowledge

Digital marketing tools

Analytical skills

Communication skills

Education

Diploma/Degree in Business, Marketing, E-Commerce

Tools

CRM tools

SEO tools

Social media ads

Photoshop

Canva

Job description

We are seeking a proactive and detail-oriented E-Commerce Executive to manage and grow our online sales platforms. The role involves handling product listings, monitoring sales performance, executing digital campaigns, and ensuring smooth daily operations of our e-commerce channels.

Key Responsibilities

• Manage online product listings (descriptions, pricing, images, stock updates) across e-commerce platforms (Shopee, Lazada, TikTok Shop, Website, etc.).
• Monitor sales performance, customer reviews, and competitor activity to improve results.
• Plan and execute online campaigns, promotions, and discount strategies to drive sales.
• Handle customer inquiries, order processing, and after-sales support.
• Work closely with the marketing team to develop digital content and optimize online visibility.
• Analyze sales data, generate reports, and suggest strategies for growth.
• Ensure timely fulfillment of orders in coordination with warehouse/logistics.

Requirements

• Diploma/Degree in Business, Marketing, E-Commerce, or related field.
• At least 1–2 years of experience in e-commerce or digital marketing (fresh graduates with strong interest may apply).
• Strong understanding of online marketplaces (Shopee, Lazada, TikTok Shop, Shopify, WooCommerce, etc.).
• Good knowledge of digital marketing tools (SEO, SEM, social media ads is a plus).
• Strong communication, analytical, and problem-solving skills.
• Organized, detail-oriented, and able to work in a fast-paced environment.

Nice to Have (Optional)

• Experience in graphic design or content creation (Photoshop, Canva, video editing).
• Knowledge of paid ads (Facebook Ads, Google Ads, TikTok Ads).
• Familiarity with CRM or marketing automation tools.

Why Join Us?

• Opportunity to lead and grow e-commerce operations in a dynamic company.
• Exposure to multi-platform online business strategies.
• Attractive salary package with potential performance-based incentives.
• Collaborative, supportive team environment.