Documentation Officer-Shipping

Chrisjac; Petaling Jaya; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading freight forwarding company is seeking a motivated Documentation Administrator in Petaling Jaya, Malaysia. The role involves creating Bills of Lading and other shipping documents while ensuring compliance and assisting clients with inquiries. Ideal candidates have a diploma or degree, prior experience in logistics or shipping, and a strong telephone manner. This is an excellent opportunity to start a career in the international logistics industry.

Qualifications

• Must be Malaysian with a Diploma or degree qualification.
• Previous experience in documentation/shipping administration is ideal.
• Driven individual with ambition to grow within the company.
• Experience in logistics or shipping industry is desirable.

Responsibilities

• Create and prepare Bills of Lading and cargo manifests.
• Ensure compliance of the Bill of Lading with submitted documents.
• Actively seek required documentation from shippers.
• Assist customers with inquiries and resolution of issues.

Skills

Strong telephone manner

Attention to detail

Effective communication

Education

Diploma or degree

Job description

Introduction

Our business corporate client, a freight forwarding company is seeking enthusiastic and self motivated individuals to begin their career within this exciting fast paced international logistics industry. You will be joining this well established worldwide freight forwarding client who are looking for a Documentation Administrator to take full responsibility for the preparation of punctual and precise documentation for all destination across national country borders. In this regard, the successful applicants should have an exceptional telephone manner as this role requires extensive liaison with Clients,Overseas agents, Shipping liners and other departments within the business.

Roles & Duties

• Create and prepare Bills of Ladings, ships/cargo manifests.
• Ensure the correct profiles are chosen or created for all parties.
• Confirm the Bill of Lading is in compliance with the master submitted by the Shipper/ forwarder.
• Ensure all related charges are protectedon the bill of lading and proper cost accounts are in place.
• Actively seek required documentation from shippers.
• Prepare and maintain vessel files.
• Assist customers/agents with questions,complaints,requests or track and trace.
• Double check container and seal number and load manifests.
• Issue client/agents invoices.

Job Requirements

• Malaysian with Diploma or degree qualification.
• Ideally previous experience within a documentation/shipping administration role.
• Driven and bright individual with the ambition to grow within a company.
• Experience within the logistics or shipping industry highly desirable.

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