Document Controller - OpenText

Air Products; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading industrial gas company in Kuala Lumpur is seeking a Document Control Specialist to manage documents using OpenText and SAP. The ideal candidate will have a diploma or degree in engineering, with at least one year of relevant experience in document control. Responsibilities include maintaining document integrity, publishing, and ensuring compliance with global procedures. Strong attention to detail and excellent communication skills are essential. Flexibility to work with different cultures and on flexible hours is required.

Qualifications

• Minimum 1 year of professional document control or engineering support experience.
• Working experience in using SAP or OpenText.
• Experience in Oil & Gas, chemical processing, or allied industry is an added advantage.

Responsibilities

• Administer and maintain documents in the OpenText repository.
• Publish documents in OpenText and assign proper metadata.
• Identify opportunities for process improvements in the Document Management System.

Skills

Document control

Attention to detail

Communication skills

Collaboration

Flexibility

Education

Diploma or Degree in Engineering

Bachelor degree in Operations Management or Computer Science

Tools

SAP

OpenText

Job description

We are the world’s largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter. To learn more, visitAbout Air Products.

Nature and Scope

Reporting directly to the CMD and Global Documentation Manager. This position is responsible for administration of the documents in the OpenText application for the assigned region (Asia/Americas/Europe) and works with the central document management team. This position requires a high level of attention to detail, accuracy, and excellent coordination skills.

Principal Accountabilities

• Solid understanding of document life cycle process and hands on experience with concepts such as document tracking, document retention, archiving, version history, document revisions, document upload, management of change etc.
• Administer and maintain documents in the OpenText repository. Perform repeatable tasks like Document Uploading, Document Revision control, Document Publishing in OpenText.
• Publish documents in OpenText and assign proper metadata.
• Understanding of document types and experience working with various types and formats of documents (word/pdf/tiff/jpg etc.).
• Ability to work with document dashboard that displays more than 5000 documents at a time. Perform transactional activities like export of documents, analyze attributes/metadata clean-up, extract reports in excel (pivot/graphs etc.)
• Ensure full alignment of the overall document management process with the Global procedures and job-aids.
• Identify opportunities for process improvements in the Document Management System and work with Global Administrator(s) and Regional Power Users to implement the same.
• Generate audit reports from OpenText to identify document compliance issues.
• Familiarity with SAP structure (functional location, equipment, plant) is mandatory for this role.
• Frequent interactions (email/phone) are needed with project engineers/global administrators.

Job Requirements

Candidates with a Diploma or Degree in Engineering. Applicants holding a Bachelor degree in related fields – such as Operations Management, Computer Science – are also encouraged to apply.

Minimum 1 year of professional document control or engineering support experience.

Working experience in using SAP or OpenText.

Experience in Oil & Gas, chemical processing, or allied industry is an added advantage.

Familiarity with document types such as drawings, technical documents, electrical, controls, instrumentation etc.

Detail oriented and ability to work at a steady pace without compromising on quality.

Ability to work independently, and also as a team player demonstrating excellent collaboration.

Ability to work with different cultures involving multiple regions across the globe.

Be Flexible, attention to detail and excellent communication skills (email and spoken English).

Ability to work flexible hours (night meeting 2-3 times per month).

At Air Products, our purpose is to bring people together to reimagine what’s possible, collaborate and innovate solutions to the world’s most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.

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