Director, Operations

Rafulin Holdings; Kuala Lumpur; On-site; MYR 300,000 - 400,000; Full time

Job summary

A leading construction and engineering firm is seeking a Director of Operations to provide executive leadership across multiple operational pillars. This role focuses on driving operational efficiency, ensuring compliance, and overseeing project execution on a group-wide scale. The successful candidate will have over 25 years of experience in operations, engineering, or project delivery and must demonstrate expertise in procurement, IT, safety, and compliance governance. A bachelor’s degree in a related field is required, with a master’s degree being advantageous.

Qualifications

• 25 years' experience in operations, engineering, or project delivery.
• Must have experience in procurement, IT, safety and compliance.
• Knowledge in BIM Modular & 6 Sigma Modular.

Responsibilities

• Lead continuous improvement and operational optimisation across the Group.
• Oversee performance reporting and KPI dashboards.
• Set strategic direction for project execution.

Skills

Operational Excellence

Project Management

Procurement Management

IT Governance

Compliance Oversight

Education

Bachelor’s degree in Engineering, Construction Management, Quantity Surveying, Mechanical/Electrical Engineering

Master’s degree

Job description

The Director, Operations provides executive leadership across the Group’s operational pillars, encompassing technical and engineering functions, continuous improvement and compliance, contracts and procurement, IT, safety, and project execution. The role ensures operational efficiency, compliance, and project success across the Group. This position steers Group-wide operational strategies, strengthens governance and risk visibility, and ensures alignment between people, processes, systems, and project outcomes. As a key strategic partner to the Managing Director, the Director, Operations advances innovation, operational resilience, and BRISK-aligned culture while building organizational capability across all operational teams.

Job Responsibility:

1. Strategic & Governance Leadership

Lead continuous improvement, shared services integration, and operational optimisation across the Group.

Establish the Centre of Excellence (COE) framework for policy formulation, implementation, and compliance oversight.

Strategize project management, procurement, IT, and safety governance to align business objectives, risk controls, and BRISK values.

2. Operational Excellence & ProcessOptimisation

Oversee performance reporting, KPI dashboards, and operational audits for senior management deliberation.

Formulate policies that strengthen cross-functional collaboration and eliminate process inefficiencies.

Direct the cultivation of a data‑driven and innovative culture grounded in Boldness, Respect, Innovation, Steadfastness, and Knowledge.

3. Project Oversight & Delivery

Set strategic direction for project execution from costing through commissioning, integrating operational and safety standards.

Oversee project timelines, budgets, safety protocols, and technical specifications to maintain operational standards.

Lead commercial and technical evaluations of infrastructure proposals to validate feasibility and long‑term value.

Direct centralised procurement processes and establish governance mechanisms aligned with company standards.

Lead vendor negotiations and strategic sourcing initiatives to drive value optimisation.

Oversee internal controls, regulatory compliance, and integrated safety requirements across all procurement activities.

5. IT & Digital Infrastructure Oversight

Oversee the formulation and execution of the Group’s IT and digital roadmap.

Set performance, cybersecurity, and resilience standards for enterprise‑wide systems and digital platforms.

Strategize IT‑driven innovation to reinforce business continuity, operational efficiency, and knowledge management.

6. Stakeholder Engagement & Business Development Support

Lead engagement with suppliers, consultants, and internal stakeholders to strengthen operational and strategic alignment.

Direct business development interfaces involving project costing, proposal formulation, and technical evaluation.

Represent the Operations Division in cross‑functional platforms and strategic planning deliberations.

Job Requirements:

Bachelor’s degree in Engineering, Construction Management, Quantity Surveyor, Mechanical/Electrical Engineering (M&E) or related field. Master’s degree is an advantage.

Minimum of 25 years’ experience in operations, engineering, or project delivery, including team and budget leadership.

Must have experience across procurement, IT, safety and compliance governance.

Knowledge in BIM Modular & 6 Sigma Modular.