Director of Rooms - Avani Kota Kinabalu Hotel (Pre Opening Team)

Minor International; West Coast Division; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading hospitality group in Malaysia is seeking a Director of Rooms to oversee daily operations of the Rooms Division. You will ensure the highest level of service delivery to exceed guest expectations, implement brand standards, and manage budgets. The ideal candidate should possess a degree in hotel management and experience at the division head level in Front Office or Housekeeping. Strong commercial acumen and fluency in English are essential for this role.

Qualifications

• Experience in Front Office or Housekeeping up to division head level.
• Passion for quality and results driven.

Responsibilities

• Manage the effectiveness of the day-to-day Rooms operation.
• Work closely with Rooms Division department leaders.
• Ensure the highest level of service delivery to meet guest satisfaction.

Skills

Strong commercial/business acumen

Fluent in English

Education

Degree in hotel management or related field

Job description

Company Description

Contemporary, relaxed and imaginative. Be it a leisurely family break or romantic escape, AVANI Hotels & Resorts provides the right space for guests who value the details that matter.

Job Description

As Director of Rooms, you will manage the effectiveness of the day-to-day Rooms operation. The priority of your role will be working closely with the Rooms Division department leaders and other department leaders to ensure the highest level of service delivery to meet guest satisfaction and exceed their expectations. Your main responsibilities will include implementation of all Rooms Division brand standards and best practices, providing training and development opportunities for all team members, and effective management of the Rooms Division expenditures and budgets.

Qualifications

• Degree in hotel management or related field
• Experience in Front Office or Housekeeping up to division head level
• Strong commercial/business acumen
• Passion for quality and result driven
• Fluent in English - both in spoken and written