Director of F&B - Hotel / Resort

Lucky Land Resort Sdn. Bhd.; Semporna; On-site; MYR 100,000 - 150,000; Full time

Job summary

A hospitality company in Semporna, Malaysia, is seeking a Food and Beverage Director to oversee daily operations across multiple outlets. The ideal candidate will have over 10 years of F&B experience, including at least 5 years in a senior leadership role. Responsibilities include managing budgets, enhancing guest satisfaction, and leading staff. Strong financial acumen and fluency in English and Mandarin are required. This role demands flexibility for high-volume periods including evenings and weekends.

Qualifications

• 10+ years of F&B experience, with at least 5 years in a senior leadership or multi-unit management role.
• Fluency in English and Mandarin, with professional proficiency.
• Flexible availability to work evenings, weekends, and holidays.

Responsibilities

• Direct daily F&B activities, ensuring seamless service across all outlets.
• Develop budgets, control food and labor costs, and monitor inventory.
• Collaborate with chefs to create menus and manage beverage programs.
• Recruit, train, and manage F&B staff to foster high performance.
• Implement strategies to enhance guest satisfaction and handle complaints.
• Negotiate with suppliers and manage inventory for efficient supply chain.

Skills

Proficiency in POS systems

Strong financial acumen

Exceptional interpersonal communication

Education

Bachelor’s degree in Hospitality Management

Culinary Arts

Business Administration

Job description

Operations Management: Directs daily F&B activities, ensuring seamless service across all outlets (restaurants, bars, room service, events).

Financial Management: Develops budgets, controls food and labor costs, monitors inventory, and identifies marketing opportunities to boost profitability.

Menu & Product Development: Collaborates with chefs to create menus, manages beverage programs, and ensures high standards for food quality and presentation.

Staff Leadership: Recruits, trains, mentors, and manages F&B staff (chefs, servers, bartenders, hosts), fostering high performance and service excellence.

Guest Experience: Implements strategies to enhance guest satisfaction, handles complaints, and ensures professional, courteous service.

Compliance & Standards: Ensures strict adherence to health, safety, sanitation, and brand standards.

Vendor & Supply Chain: Negotiates with suppliers, manages inventory, and ensures efficient supply chain processes.

Event Coordination: Oversees planning and execution of special events, banquets, and catering.

Requirements and Qualifications

Education: Hold a Bachelor’s degree in Hospitality Management, Culinary Arts, or Business Administration.

Experience: 10+ years of F&B experience, with at least 5 years in a senior leadership or multi-unit management role.

Skills: Proficiency in POS systems (e.g., Micros, Square), strong financial acumen, and exceptional interpersonal communication.

Availability: Must be flexible to work evenings, weekends, and holidays to oversee high-volume periods.

Language Requirements

Fluent in English: Professional working proficiency in reading, writing, and speaking.

Fluent in Mandarin: Ability to conduct business negotiations and deliver presentations.

Note: Proficiency levels will be assessed during the interview process.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Food and Beverage Director?
• Which of the following languages are you fluent in?
• Do you have experience with menu planning & costing?
• How many years' experience do you have as a Food and Beverage Executive?
• How many years' experience do you have as a Quality Controller?
• How many years' experience do you have as a Culinary Manager?