Digital Analytics Leader: Insights & Strategy

AIA Hong Kong; Kuala Lumpur; On-site; MYR 80,000 - 100,000; Full time

Job summary

A leading insurance company is seeking a Digital Analyst in Kuala Lumpur. The role requires transforming data into actionable insights to enhance customer and agent experiences. Candidates should have expertise in digital analytics, SQL, and data visualization tools. This dynamic position offers the opportunity to shape strategic decisions and drive data-driven improvements across the organization.

Qualifications

• Proven experience in digital analytics, reporting, and insight generation.
• Strong analytical mindset with a passion for data-driven decision-making.
• Ability to identify opportunities for improvement and translate insights into actionable strategies.

Responsibilities

• Analyze behavioral patterns to support UX, CX, and AX.
• Provide business insights to identify improvement opportunities.
• Build and maintain dashboards using Power BI and Tableau.

Skills

Digital analytics

Data visualization

Data story-telling

Stakeholder management

Education

Bachelor’s or Master’s in Computer Science, Data Science, Statistics, Mathematics

Tools

Power BI

Tableau

SQL

Python

Adobe Analytics

Job description

A leading insurance company is seeking a Digital Analyst in Kuala Lumpur. The role requires transforming data into actionable insights to enhance customer and agent experiences. Candidates should have expertise in digital analytics, SQL, and data visualization tools. This dynamic position offers the opportunity to shape strategic decisions and drive data-driven improvements across the organization.