Developer - Service Delivery QA

Accenture; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading global professional services company is seeking a motivated Junior Developer for their Cards - Service Delivery QA team in Kuala Lumpur. The ideal candidate will have 3-5 years of experience in Mainframe development, specifically with technologies such as Cobol, CICS, Easytrieve, and JCL. This role involves development, maintenance, and production support for Cardlink applications, ensuring system reliability and compliance. Strong problem-solving skills and teamwork abilities are essential for success in this position.

Benefits

Formal and informal training programs

Career development opportunities

Qualifications

• 3-5 years of relevant experience in Mainframe development.
• Strong skills in Mainframe development technologies.
• Experience with production support in banking or finance.

Responsibilities

• Develop and maintain Mainframe-based Cardlink applications.
• Collaborate with QA teams to ensure high-quality deliverables.
• Provide production support and troubleshoot issues.

Skills

Mainframe Cobol

CICS

Easytrieve

JCL

VSAM

Analytical skills

Problem-solving

Communication

Teamwork

Tools

ServiceNow

Remedy

Job description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services - creating tangible value at speed and scale.

Job Title: Developer - Service Delivery QA
Location: Kuala Lumpur
Years of Experience: L2 (3-5 years)
Domain: Cards

Job Summary: We are looking for a motivated Junior Developer with 3-5 years of experience to join our Cards - Service Delivery QA team. The role involves development, maintenance, and production support for Mainframe-based Cardlink applications within the Payments Card domain. You will work closely with QA, operations, and business teams to ensure system reliability, compliance, and performance.

Key Responsibilities

• Develop, enhance, and maintain applications using Mainframe Cobol, CICS, Easytrieve, and JCL.
• Work with VSAM and sequential datasets to support application processing and data handling.
• Collaborate with QA teams to ensure high-quality deliverables for the Cards platform.
• Provide production support, including issue analysis, troubleshooting, and resolution within agreed SLAs.
• Participate in code reviews, unit testing, and system integration testing.
• Document technical specifications, change requests, and production incidents.
• Ensure adherence to security, compliance, and operational standards.
• Work closely with stakeholders to understand requirements and translate them into technical solutions.

Requirements

• 3-5 years of relevant experience in Mainframe development.
• Strong skills in Mainframe Cobol, CICS, Easytrieve, and JCL.
• Experience with VSAM and sequential datasets.
• Hands‑on experience in Cardlink and Payments Card domain.
• Previous experience in production support, preferably in a banking or financial services environment.
• Familiarity with Mainframe ZOS operating system.
• Strong analytical and problem‑solving skills.
• Good communication and teamwork abilities.

Nice‑to‑Have Skills

• Knowledge of card transaction processing flows and payment gateways.
• Experience with incident/change management tools (e.g., ServiceNow, Remedy).
• Understanding of QA and testing processes for mainframe applications.

We offer a variety of formal and informal training programs at every level to help you acquire and build specialized skills faster. Learning takes place both on the job and through formal training conducted online, in the classroom, or in collaboration with teammates. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from which to build a career.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis as protected by applicable law.

Equal Employment Opportunity Statement: We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law.