Data & Platform Manager

Boehringer Ingelheim; Kuala Lumpur; On-site; MYR 75,000 - 90,000; Full time

Job summary

A leading pharmaceutical company is seeking a Data and Platform Manager to enhance customer data quality in Malaysia, Singapore, and Indonesia. You will lead data maintenance in Veeva, support Business Analytics, and integrate customer engagement channels. Candidates should hold a relevant Bachelor’s degree and possess at least three years of experience in commercial roles, specifically in CRM systems and business intelligence tools. A passion for data-driven decision-making is essential.

Qualifications

• Bachelor’s degree in Business, Marketing, Economics, Data Engineering, Data Management, or Computer Science.
• Three years of experience in Commercial Excellence, Sales, or Marketing.
• Experience in driving CRM adoption and sales tools is preferred.

Responsibilities

• Maintain quality of Customer Data in Veeva.
• Update Sell Out data for Engage Analytics.
• Ensure accuracy of Sales Performance Reports.
• Support Business Analytics and Pricing topics.
• Guide customer engagement and content creation.

Skills

CRM adoption experience

Business intelligence tools

Data-driven decision-making

Project management skills

Cross-functional collaboration

Education

Bachelor’s degree in a relevant field

Tools

Power BI

Tableau

Salesforce

Microsoft Excel

Microsoft PowerPoint

Job description

The Position

Are you passionate about transforming data into actionable insights? Join us as the Data and Platform Manager , where you'll lead the charge in elevating customer data quality across Malaysia, Singapore, and Indonesia. Take ownership of cutting-edge platforms like Veeva and CEESA, and play a pivotal role in enabling Business Analytics & Insights, Forecasting Excellence, and Strategic Business Planning. Be the catalyst for smarter decisions and impactful growth across our dynamic markets.

Tasks and Responsibilities

• Maintain quality of Customer Data in Veeva – perform periodic data maintenance and ensure veracity of new uploads

• Timely and accurate update of Sell Out data to support Engage Analytics

• Maintain and ensure accuracy of all Sales Performance Reports, ranging from Sales vs Target to SFE KPIs, as required by Business Segments

• Timely and accurate Ceesa report

• Support Commercial Excellence Lead in driving Business Analytics, Forecasting, Pricing and any other ad hoc CE related topics

• Support on customer engagement channel integration, CLM, digital content creation and customer portals, provide guidance on building content based on unique customer preference and needs

• Assist Sales and Training department in administrative matters

About Our Future Employee

• Bachelor’s degree in Business, Marketing, Economics, Data Engineering, Data Management, Computer Science, or related fields

• Three years of experience in Commercial Excellence, Sales, Marketing, or other commercial roles

• Preferably having experience in driving CRM adoption and other sales tools

• Proficiency in business intelligence tools (e.g., Power BI, Tableau) and CRM systems (e.g., Salesforce)

• Proficiency in Microsoft tools (e.g., Excel, PowerPoint)

• Data-driven decision-making (leveraging tools and analytics to understand trends, performance, and customer behaviour)

• Digital and technology awareness (familiarity with automation tools to streamline processes)

• Project management skills

• Drive cross-functional collaboration

• Animal Health Industry Experience is a plus

All qualified applicants will receive consideration for employment without regard to a person’s actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.