Data Center Operations Lead: Scale, SLA & Vendor Management

Alibaba Cloud; Johor; On-site; MYR 120,000 - 180,000; Full time

Job summary

A leading global cloud service provider in Malaysia is seeking a Data Center Operations Manager. This role involves managing critical data center operations, overseeing vendor management, and developing policies to meet industry best practices. The ideal candidate should have over 5 years of experience in data center operations, deep knowledge of IT infrastructure, and must communicate effectively in both Chinese and English. This position also requires travel to ensure coordination with headquarters.

Qualifications

• 5+ years of experience in large global data center site operation.
• Deep knowledge of IT infrastructure domains and service delivery principles.
• Ability to travel domestically and internationally as needed (25% to 50%+).

Responsibilities

• Manage critical Data Center operations and security.
• Oversee policies to meet industry best practices and SLAs.
• Coordinate external vendors and resource delivery.

Skills

Problem analysis

Critical thinking

Vendor management

Data center construction

Communication in Chinese

Communication in English

Education

Bachelor's degree in business, engineering or computer science

Tools

Excel

PowerPoint

Job description

A leading global cloud service provider in Malaysia is seeking a Data Center Operations Manager. This role involves managing critical data center operations, overseeing vendor management, and developing policies to meet industry best practices. The ideal candidate should have over 5 years of experience in data center operations, deep knowledge of IT infrastructure, and must communicate effectively in both Chinese and English. This position also requires travel to ensure coordination with headquarters.