Damai Lagoon Resort - Housekeeping Supervisor (Public Area)

SEDC GLOBAL BUSINESS SERVICES SDN. BHD.; Kuching; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading hospitality services company in Kuching is seeking a Housekeeping Supervisor to oversee operations, conduct quality inspections, and manage staff. This role requires a minimum of 1-2 years of supervisory experience and the ability to lead a diverse team. The successful candidate will ensure high hygiene standards in public areas and provide training for team development. Strong communication skills and a commitment to excellence are essential for success in this position.

Qualifications

• Proven experience in Hotel Housekeeping, with at least 1-2 years in a supervisory or senior role.
• Strong ability to lead, motivate, and train a diverse team.
• Good communication skills for team coordination and reporting.

Responsibilities

• Supervise Public Area Attendants and assign daily work schedules.
• Conduct regular inspections of all public areas to maintain hygiene standards.
• Manage housekeeping supplies and conduct inventory checks.

Skills

Leadership

Detail-Oriented

Communication

Education

Certificate or Diploma in Hospitality Management

SPM or equivalent with strong experience

Certifications in Housekeeping Operations

Job description

Team Leadership: Supervise Public Area Attendants, assign daily work schedules, and ensure all cleaning tasks are completed efficiently.

Quality Assurance: Conduct regular inspections of all public areas, corridors, and service areas to maintain high standards of hygiene and presentability.

Training & Development: Monitor staff performance, provide on-the-job training, and mentor team members for career growth.

Operational Management: Manage housekeeping supplies, conduct inventory checks, and ensure all cleaning equipment/trolleys are well-stocked and maintained.

Reporting: Maintain the Housekeeping Supervisor Daily Report and ensure seamless shift handovers.

Asset Care: Oversee the maintenance of furniture, fixtures, and equipment in all public spaces.

Guest Service: Efficiently handle lost-and-found items according to hotel procedures.

Requirements

Experience: Proven experience in Hotel Housekeeping, with at least 1–2 years in a supervisory or senior role.

Leadership: Strong ability to lead, motivate, and train a diverse team.

Detail-Oriented: A "keen eye" for cleanliness and a commitment to maintaining high aesthetic standards.

Communication: Good communication skills for team coordination and reporting.

Culture Fit: Alignment with the Damai Pledge core values and a proactive work ethic.

Flexibility: Ability to work shifts, including weekends and public holidays.

Educational Background

• Minimum Certificate or Diploma in Hospitality Management, Hotel Management, Tourism, or related field.
• SPM or equivalent may be accepted with strong relevant experience.
• Additional certifications in Housekeeping Operations, Safety & Hygiene, or Supervisory Skills are an advantage.

Unlock job insights

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Housekeeping Supervisor?
• Do you have professional housekeeping experience?

What can I earn as a Housekeeping Supervisor