Customer Success Executive — Friday WFH & Career Growth

Nitto Denko; Subang Jaya; On-site; MYR 45,000 - 60,000; Full time

Job summary

A leading manufacturing company in Malaysia is looking for a qualified candidate with strong customer service skills. The role involves interacting with customers, resolving issues, and processing orders. Candidates should have a Diploma or Degree and 2-3 years of experience, preferably in manufacturing. Excellent communication in English and Malay is required, with Mandarin as an advantage. Benefits include WFH on Fridays, comprehensive medical coverage, annual bonuses, and a structured career advancement plan.

Benefits

WFH on Friday

Medical outpatient, Optical and Dental coverage

Free parking

Annual salary increment

2x Bonus annually based on Performance KPI

Qualifications

• 2 to 3 years of related working experience in manufacturing is preferred.
• Added advantage for Mandarin speaker for effective communication.
• Good attitude and trustworthy.

Responsibilities

• Interacting with customers to provide product information.
• Resolving service issues by understanding customers' needs.
• Process quotations, purchase orders, and sales orders.

Skills

Customer Service skills

Good communication skills in English & Malay

Basic knowledge of Microsoft Office

Education

Diploma or Degree qualifications

Tools

SAP

Job description

A leading manufacturing company in Malaysia is looking for a qualified candidate with strong customer service skills. The role involves interacting with customers, resolving issues, and processing orders. Candidates should have a Diploma or Degree and 2-3 years of experience, preferably in manufacturing. Excellent communication in English and Malay is required, with Mandarin as an advantage. Benefits include WFH on Fridays, comprehensive medical coverage, annual bonuses, and a structured career advancement plan.