Customer Service Specialist

Murata; George Town; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading electronics company based in George Town, Malaysia, is seeking to hire an individual to manage shipments and inventory, respond to customer quotations, and support quality requirements. The role is suitable for fresh graduates or entry-level applicants and offers training and transport allowances. Candidates must have at least a diploma in Business Administration or related fields, along with strong English communication skills. This position requires in-office work.

Benefits

Training allowance

Transport allowance

Qualifications

• Candidate must possess at least a Diploma or related qualification.
• Required language: Fluent in English (speaking & writing).
• Fresh graduates/Entry level applicants encouraged.

Responsibilities

• Manage shipments, coordinating with factories and logistics.
• Handle inventory planning and stock levels.
• Respond to customer quotation requests.
• Provide timely samples as requested.
• Follow up on accounts receivable to avoid overdue payments.
• Support basic quality requirements from customers.

Skills

Coordinating shipments

Inventory management

Customer communication

Quality assurance support

Education

Diploma or Advanced Diploma in Business Administration/Management/Marketing

Job description

Shipment management (Co-ordinate with factories & Logistics to arrange shipment as committed. Provide shipment documents timely.)

Inventory management (Inventory planning, secure supply, keep healthy level of stock)

Quotation (Response to customer quotation request)

Samples (Support timely for requested samples.)

AR management (Close follow up on payment/account receivable to avoid overdue)

Basic QA support (Support general or basic quality requirement from customer)

Coordinate & communicate with customers & internal team

Job Requirements:

Candidate must possess at least a Diploma or Advanced/Higher/Graduate Diploma in Business Administration/Management/Marketing or any related field.

Required language(s): English (speaking & writing).

Applicants must be willing to work in office

Applicants should be Malaysian citizens.

Fresh graduates/Entry level applicants are encouraged to apply.

Training & transport allowance provided.