Customer Service Executive

Sunroad Warehouse & Logistics Service Sdn Bhd; Shah Alam; On-site; MYR 100,000 - 150,000; Full time

Job summary

A logistics service company in Shah Alam, Malaysia is seeking a motivated professional to handle order processing and customer service tasks. Responsibilities include processing orders from e-commerce platforms and collaborating with the headquarters in China. Candidates should possess a university degree or be outstanding fresh graduates, and have excellent communication skills in Mandarin, English, and Malay. Attractive benefits include a competitive income and opportunities for salary increases.

Benefits

Monday to Saturday working hours, 9am to 6pm

Social insurance and housing fund

Annual 13th salary

Company-provided office computers

Supportive leadership and colleagues

Qualifications

• University degree or above preferred, but outstanding fresh graduates will also be considered.
• Excellent communication and teamwork skills.
• Proficient in using Microsoft Office software.

Responsibilities

• Process orders from e-commerce platforms and respond to customer messages promptly.
• Collaborate with the China headquarters on customer service-related tasks.
• Other tasks assigned by the supervisor.

Skills

Mandarin

English

Malay

Communication skills

Teamwork skills

Proficiency in Microsoft Office

Education

University degree or above

Job description

Requirements

• University degree or above preferred. Excellent Outstanding fresh graduates will also be considered.
• Mandarin, English and Malay can be used as working languages.
• Excellent communication and teamwork skills.
• Proficient in using Microsoft Office software.

Responsibilities

1. Process orders from e-commerce platforms and respond to customer messages promptly.
2. Collaborate with the China headquarters on customer service-related tasks.
3. Other tasks assigned by the supervisor.

Benefits

• Monday to Saturday, 9am to 6pm, promote efficiency and avoid overtime.
• Pay social insurance and housing provident fund.
• Annual 13th salary. Attractive income with annual salary increase opportunities.
• Company-provided office computers.
• Excellent leaders and colleagues, broad development space.