Customer Quality Engineer: Drive Quality, RootCause & Impact

Sinergia Talents; Bayan Lepas; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading engineering and manufacturing firm in Penang is seeking a Customer Quality Engineer. This role involves acting as the primary quality liaison with customers, ensuring their requirements are met, and addressing quality issues. Candidates should have a Bachelor's degree in Engineering or Quality, with 3-5 years of relevant experience in manufacturing. Strong problem-solving, analytical, and communication skills are essential for this position. Join us to help maintain and exceed quality standards while supporting our valued customers.

Qualifications

• 3-5 years of experience in quality engineering, preferably in manufacturing.
• Strong understanding of ISO 9001, ISO 13485, Six Sigma.
• Ability to travel for customer site visits.

Responsibilities

• Act as the main point of contact for customer quality-related inquiries.
• Lead quality investigations and root cause analysis for customer-reported issues.
• Collaborate with internal teams to resolve customer quality concerns.

Skills

Problem-solving

Analytical skills

Communication

Interpersonal skills

Attention to detail

Organizational skills

Project management

Education

Bachelor's degree in Engineering, Quality, or related field

Tools

Quality management software

Job description

A leading engineering and manufacturing firm in Penang is seeking a Customer Quality Engineer. This role involves acting as the primary quality liaison with customers, ensuring their requirements are met, and addressing quality issues. Candidates should have a Bachelor's degree in Engineering or Quality, with 3-5 years of relevant experience in manufacturing. Strong problem-solving, analytical, and communication skills are essential for this position. Join us to help maintain and exceed quality standards while supporting our valued customers.