Customer Program Manager (Associate) - On-Time Delivery

Celestica International LP; Kulim; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading manufacturing solutions provider is seeking a Customer Program Management Associate in Kulim, Kedah, Malaysia. The successful candidate will manage customer accounts, ensuring on-time product delivery and client satisfaction. Key responsibilities include customer satisfaction management, negotiation, and project oversight. Candidates should possess a Bachelor's degree and have 3-6 years of relevant experience. Join us to contribute to a dynamic team dedicated to delivering excellence in customer service.

Qualifications

• Three to six years of relevant experience.
• Ability to manage multiple, detailed projects under tight deadlines.
• Good presentation, database management, and computer skills.

Responsibilities

• Manage customer account profitability and forecasts.
• Attend program tracking meetings to provide updates.
• Resolve customer issues and monitor order changes.

Skills

Customer satisfaction management

Negotiation skills

Project management

Interpersonal skills

Presentation skills

Data analysis

Education

Bachelor's degree in related field

Job description

A leading manufacturing solutions provider is seeking a Customer Program Management Associate in Kulim, Kedah, Malaysia. The successful candidate will manage customer accounts, ensuring on-time product delivery and client satisfaction. Key responsibilities include customer satisfaction management, negotiation, and project oversight. Candidates should possess a Bachelor's degree and have 3-6 years of relevant experience. Join us to contribute to a dynamic team dedicated to delivering excellence in customer service.