Customer Care Specialist

5G-Starlink Pte.; Malacca City; On-site; MYR 18,000 - 24,000; Full time

Job summary

A leading tech company in Malacca City is seeking a dedicated customer service representative to maintain professional communication with customers and resolve inquiries. The role requires a high school diploma and experience in customer support, along with the ability to stay calm under pressure. You will be responsible for processing customer requests and ensuring satisfaction through professional customer support. Join us to make a difference in our customer interactions and support our products effectively.

Qualifications

• Ability to remain calm under stress.
• Comfortable with computer usage.
• Experience in customer support.

Responsibilities

• Maintain a professional attitude toward customers.
• Respond promptly to customer inquiries.
• Resolve customer complaints efficiently.
• Process orders and keep interaction records.

Skills

Empathy

Communication

Problem-solving

Computer proficiency

Education

High school diploma or equivalent

Job description

A leading tech company in Malacca City is seeking a dedicated customer service representative to maintain professional communication with customers and resolve inquiries. The role requires a high school diploma and experience in customer support, along with the ability to stay calm under pressure. You will be responsible for processing customer requests and ensuring satisfaction through professional customer support. Join us to make a difference in our customer interactions and support our products effectively.