CRM Insights & Audience Analytics Specialist

Samsung; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading tech company is seeking a data analyst in Kuala Lumpur to analyze CRM performance and local customer data analytics. This role involves preparing reports, utilizing databases, and supporting the sales team to achieve departmental objectives. The ideal candidate will have a bachelor's degree or diploma in Business Management and at least three years of data processing experience. Familiarity with Microsoft Office tools is essential for success in this role.

Qualifications

• Minimum 3 years of experience in processing large amounts of data.
• Ability to work under tight deadlines in a fast-paced environment.
• Positive and results-driven attitude towards KPIs and business outcomes.

Responsibilities

• Analyze CRM performance and local customer data analytics.
• Prepare daily and weekly reports.
• Support the sales team to achieve department objectives.

Skills

Data analysis

Microsoft Excel

Multitasking

Audience planning

Education

Bachelor Degree or Diploma in Business Management/Administration

Tools

Microsoft PowerPoint

Job description

A leading tech company is seeking a data analyst in Kuala Lumpur to analyze CRM performance and local customer data analytics. This role involves preparing reports, utilizing databases, and supporting the sales team to achieve departmental objectives. The ideal candidate will have a bachelor's degree or diploma in Business Management and at least three years of data processing experience. Familiarity with Microsoft Office tools is essential for success in this role.