Credit Card Specialist

gradmalaysia.com; Kuala Lumpur; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading financial services provider is seeking a Credit Card Specialist for a full-time on-site role based in Johor Baharu. The role involves managing credit card applications, processing customer requests, and providing top-notch customer service. Ideal candidates will possess a strong background in finance and sales, coupled with excellent communication skills. This position offers an opportunity to work collaboratively within a dynamic team to enhance credit card services and customer satisfaction.

Qualifications

• Proficiency in Credit Card operations and Finance is required.
• Strong analytical and problem-solving skills are essential.
• Bachelor's degree in Finance, Business, or related field is preferred.

Responsibilities

• Manage credit card applications and process customer requests.
• Provide excellent customer service and handle inquiries.
• Collaborate with sales team to promote credit card services.

Skills

Proficiency in Credit Card operations and Finance

Excellent Communication and Customer Service skills

Experience in Sales, particularly in financial products

Strong analytical and problem-solving skills

High attention to detail and accuracy

Education

Bachelor's degree in Finance, Business, or related field preferred

Job description

This is a full-time on-site role located in Johor Baharu for a Credit Card Specialist. The Credit Card Specialist will be responsible for managing credit card applications, processing customer requests, providing excellent customer service, and maintaining accurate financial records. Daily tasks include handling customer inquiries, analyzing credit card usage, and collaborating with the sales team to promote credit card services.

Qualifications

• Proficiency in Credit Card operations and Finance
• Excellent Communication and Customer Service skills
• Experience in Sales, particularly in financial products
• Strong analytical and problem-solving skills
• High attention to detail and accuracy
• Bachelor's degree in Finance, Business, or related field preferred
• Ability to work effectively in an on-site team environment

Position to be base at Aeon Bukit Indah Johor, Aeon Tebrau City.