Consular Executive #MFA SG (ID: 692114)

Agensi Pekerjaan PERSOL Malaysia Sdn. Bhd.; Johor Bahru; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading recruitment agency in Malaysia is looking for a Consular Executive to support the Director in managing consular operations. The role involves liaising with local authorities, handling consular cases, and providing notarial services. Candidates should have relevant experience or education, strong interpersonal skills, and a willingness to travel. This role requires overtime, including nights and weekends, within a professional international environment.

Benefits

Professional international working environment

Exposure to cross-border operations and government liaison work

Qualifications

• Mature, professional, and possesses good interpersonal skills.
• Able to work overtime, including late nights, weekends, and public holidays.
• Willing and able to travel for work.

Responsibilities

• Assist the Director in handling consular cases and liaising with local authorities.
• Respond to consular-related enquiries via walk-ins, phone calls, and emails.
• Handle, monitor, and track all ICA-related applications.

Skills

Interpersonal skills

Customer service skills

Education

SPM with 8 years’ experience or Diploma with 5 years’ experience or Bachelor’s Degree

Job description

Job Description

We are seeking a dedicated Consular Executive to support the Director in handling consular operations and liaising with local authorities.

Key Responsibilities

• Assist the Director in handling consular cases and liaising with local authorities.
• Respond to consular-related enquiries via walk-ins, phone calls, and emails.
• Handle, monitor, and track all ICA (Immigration & Checkpoints Authority) related applications.
• Assist the Director in providing notarial services.
• Account for daily revenue collected and hand over for safekeeping or bank deposit.
• Maintain and update Mission’s list of prisoners; organize and conduct regular prison visits.
• Maintain consular, visa, and notarial service-related statistics.
• Develop and maintain the Mission’s list of regional consular contacts with Johor ground agencies (e.g., Immigration checkpoints, hospitals, police stations, medical service providers).
• Assist in visa processing and liaise with Appointed Visa Agents (AVAs), including conducting scheduled audits.
• Answer and direct general phone enquiries to the relevant departments.
• Assist the Director in facilitating clearances at CIQs (Checkpoints).
• Perform any other administrative duties as directed and provide coverage for other LRS (Local Registry Services) duties as needed.

Job Requirements

• SPM with 8 years’ experience, or Diploma with 5 years’ experience, or Bachelor’s Degree.
• Mature, professional, and possesses good interpersonal skills.
• Able to work overtime, including late nights, weekends, and public holidays (including Hari Raya).
• Willing and able to travel for work.
• Strong customer service skills and experience.
• Possess a valid driving license.

Why Join Us

• Be part of a professional and international working environment.
• Work closely with senior management in delivering high-quality consular services.
• Gain exposure to cross-border operations and government liaison work.

Application Process

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What’s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Are you willing to travel for this role when required?
• Are you willing to undergo a pre-employment background check?