Commercial and Partnerships Officer

weConnect; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A global BPO company is seeking a Commercial & Partnerships Officer in Penang, Malaysia. This role provides essential operational and administrative support to global initiatives, requiring strong communication skills and the ability to manage multiple priorities. Fresh graduates are encouraged to apply as comprehensive training will be provided, paving the way for future career progression in a dynamic environment.

Qualifications

• Strong attention to detail and excellent communication skills.
• Comfortable working across multiple regions and functions.
• Proactive and organized.

Responsibilities

• Support global Commercial and Partnerships teams with daily operations.
• Prepare marketing materials tailored to client needs.
• Manage and respond to internal and external queries.

Skills

Strong written and verbal communication in business-level English

Proficiency in Microsoft Office applications

Ability to manage multiple tasks

Education

Fresh graduates are encouraged to apply

Job description

The Commercial & Partnerships Officer is an exciting opportunity for candidates who thrive in a dynamic and fast-paced business process outsourcing (BPO) environment.

Working under the guidance of senior offers and managers, the Commercial & Partnerships Officer provides essential operational and administrative support to global commercial and partnership initiatives for the Company’s growth.

This position requires strong attention to detail, excellent communication skills, and the ability to manage multiple priorities efficiently. The ideal candidate will be proactive, organized, and comfortable working across multiple regions and functions.

Comprehensive on-the-job training will be provided covering Japan and other country-specific commercial and partnerships processes and internal systems. This role offers a valuable opportunity to strengthen both operational and soft skills within a global consulting environment, paving the way for future career progression. While helpful, no prior professional experience is required, and new graduates are encouraged to apply.

Responsibilities

• Support global Commercial and Partnerships teams with daily operations and administration.
• Prepare marketing materials tailored to client needs.
• Align, draft, and deliver proposals, RFPs, and contracts based on negotiated terms.
• Respond to internal and external queries within defined timelines.
• Track and update sales and partnership pipelines and progress.
• Coordinate and manage channel partner, ambassador, and referral programs.
• Maintain confidentiality and data integrity of all commercial and partnership records.
• Support ad-hoc initiatives and projects as needed.

Required Qualifications

Skills and Experience

• Strong written and verbal communication in business-level English.
• Proficiency in Microsoft Office applications (Excel, Word, PowerPoint, Outlook).
• Fresh graduates are encouraged to apply.

Personal Attributes

• Highly organized with exceptional attention to detail.
• Able to manage multiple tasks under tight deadlines without compromising quality.
• Strong interpersonal and communication skills with a results-driven mindset.
• Effective in working with diverse teams across regions.
• Eager to learn, adaptable, and committed to continuous process improvement.