Clinic Assistant

Hidayah Medic; Jasin; On-site; MYR 20,000 - 100,000; Full time

Job summary

A healthcare provider in Malaysia is seeking fresh graduates for an entry-level position that involves assisting healthcare professionals during examinations and managing patient interactions. Candidates should possess a diploma in any field, be proficient in Bahasa Malaysia and English, and demonstrate strong communication skills. The role includes responsibilities such as scheduling appointments, maintaining patient records, and providing basic patient care. Benefits include EPF, SOCSO, annual leave, and health insurance.

Benefits

EPF

SOCSO

Annual Leave

Medical Leave

Health Insurance

Qualifications

• Fresh graduates are encouraged to apply for this entry-level position.
• Experience or training in record keeping and appointment scheduling is preferred.
• Demonstrated ability to provide excellent patient care and customer service.

Responsibilities

• Assist doctors and nurses during examinations and minor procedures.
• Prepare examination rooms by sterilizing equipment and setting up necessary instruments.
• Greet patients, verify their information, and guide them through the check-in process.
• Schedule and confirm patient appointments, manage appointment calendars.
• Maintain patient records and ensure accurate and confidential storage.
• Provide basic patient care, such as taking vital signs and recording patient symptoms.
• Manage inventory of medical supplies and equipment.
• Handle phone calls, respond to inquiries, and direct calls.
• Process payments and assist patients with insurance claims.

Skills

Proficient in Bahasa Malaysia

Proficient in English

Strong communication skills

Interpersonal skills

Education

Diploma in any field

Job description

Fresh graduates are encouraged to apply for this entry-level position. Proficient in Bahasa Malaysia and English.

Requirements

• Possess a Diploma in any field.
• Fresh graduates are encouraged to apply for this entry-level position.
• Proficient in Bahasa Malaysia and English.
• Demonstrated ability to provide excellent patient care and customer service.
• Experience or training in record keeping and appointment scheduling is preferred.
• Strong communication and interpersonal skills to effectively interact with patients and colleagues.
• Willingness to work on-site.

Responsibilities

• Assist doctors and nurses during examinations and minor procedures, ensuring a smooth and efficient workflow.
• Prepare examination rooms by sterilizing equipment, setting up necessary instruments, and ensuring a clean and comfortable environment for patients.
• Greet patients, verify their information, and guide them through the check-in process, ensuring accurate record keeping and a positive first impression.
• Schedule and confirm patient appointments, manage appointment calendars, and handle appointment-related inquiries via phone and email.
• Maintain patient records, update medical histories, and ensure accurate and confidential storage of all patient information in compliance with healthcare regulations.
• Provide basic patient care, such as taking vital signs (temperature, blood pressure, pulse rate), recording patient symptoms, and offering support and reassurance.
• Manage inventory of medical supplies and equipment, ensuring adequate stock levels and proper storage, and promptly report any shortages or maintenance needs.
• Handle phone calls, respond to inquiries, and direct calls to appropriate personnel, providing excellent customer service and clear communication.
• Process payments, handle billing inquiries, and assist patients with insurance claims, ensuring accurate financial transactions and resolving billing issues efficiently.

Benefits

• EPF
• SOCSO
• Annual Leave
• Medical Leave
• Health Insurance