Client Acquisition Associate

United Overseas Bank; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading Asian bank in Malaysia is seeking a proactive Client Acquisition Associate to join their team. The ideal candidate will be responsible for acquiring new clients and maintaining relationships with existing ones. The role requires excellent communication skills in English and Malay, as well as a degree in Business Administration or related field. Candidates with experience in client acquisition or sales are preferred. This position offers the opportunity to contribute to customer satisfaction and personal growth within the organization.

Qualifications

• Degree in Business Administration or related field.
• At least 1 year of experience in client acquisition or sales.
• Excellent communication skills in English and Malay.

Responsibilities

• Acquire new clients by offering them banking products and services based on their needs.
• Build long-term relationships with existing clients through regular communication and banking updates.
• Assist in handling enquiries and resolving complaints promptly.

Skills

Excellent communication skills in English

Excellent communication skills in Malay

Strong interpersonal skills

Ability to work independently

Proficient in MS Office applications

Education

Degree in Business Administration or related field

At least 1 year of experience in client acquisition or sales

Job description

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long‑term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

We are looking for a proactive individual to join our team as a Client Acquisition Associate. In this role, you will be responsible for acquiring new clients by offering them banking products and services based on their needs. You will also need to build long‑term relationships with existing clients through regular communication and updates on banking promotions. Additionally, you will assist in handling enquiries and resolving complaints promptly to ensure customer satisfaction.

Job Responsibilities

• Acquire new clients by offering them banking products and services based on their needs
• Build long‑term relationships with existing clients through regular communication and updates on banking promotions
• Assist in handling enquiries and resolving complaints promptly to ensure customer satisfaction
• Provide excellent customer service and support to both prospective and current clients
• Identify opportunities to cross‑sell other banking products and services to clients
• Collaborate with colleagues within the department to achieve team goals

Job Qualifications

• Degree in Business Administration or related field; or
• At least 1 year of experience in client acquisition or sales
• Excellent communication skills in English and Malay
• Strong interpersonal skills with ability to establish rapport quickly
• Ability to work independently and as part of a team
• Proficient in MS Office applications
• Knowledge of banking products and services preferred but not required

Additional Requirements

Be a Part of the UOB Family

Equal Employment Opportunity

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non‑merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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