Cinema Guest Experience Lead - Part/Full-Time

TGV Cinemas Sdn Bhd; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Part time

Job summary

A prominent cinema chain in Kuala Lumpur is seeking a Customer Relations Officer (CRO) to enhance the guest experience. In this role, you will assist customers with tickets, answer questions, and promote the cinema on social media. Ideal candidates will have friendly communication skills and a passion for problem-solving. This position offers flexible hours, allowing for part-time or full-time opportunities in a lively environment with many growth possibilities.

Benefits

Hands-on experience in customer service

Friendly team environment

Opportunities for permanent roles

Qualifications

• Experience in customer service is a plus.
• Friendly and skilled in communication.
• Willingness to work shifts and weekends.

Responsibilities

• Assist guests with tickets and seating.
• Answer customer inquiries about movies.
• Ensure the cinema maintains a clean environment.
• Promote TGV on social media platforms.

Skills

Customer service experience

Communication skills

Problem-solving ability

Basic computer skills

Social media familiarity

Job description

A prominent cinema chain in Kuala Lumpur is seeking a Customer Relations Officer (CRO) to enhance the guest experience. In this role, you will assist customers with tickets, answer questions, and promote the cinema on social media. Ideal candidates will have friendly communication skills and a passion for problem-solving. This position offers flexible hours, allowing for part-time or full-time opportunities in a lively environment with many growth possibilities.