Chief Steward

PARKROYAL A'Famosa Melaka Resort; Alor Gajah; On-site; MYR 40,000 - 60,000; Full time

Job summary

A premier resort in Melaka is seeking a Chief Steward to oversee the cleanliness and organization of kitchens and back-of-house areas. The ideal candidate will have at least 5 years of experience in a 4 or 5-star hotel/resort, with strong leadership skills to manage the stewarding team. Responsibilities include ensuring safety regulations, managing inventory, and implementing cleaning schedules. The position offers competitive pay and opportunities for growth within the Pan Pacific Hotels Group.

Benefits

Competitive salary

Comprehensive benefits

Career growth opportunities

Qualifications

• Minimum of 5 years in stewarding within a 4 or 5-star hotel/resort.
• At least 2 years in a supervisory or managerial role.
• Knowledge of local JAKIM Halal standards is highly advantageous.

Responsibilities

• Ensure all kitchen areas meet Malaysian Food Safety regulations.
• Develop and enforce daily, weekly, and monthly cleaning schedules.
• Manage inventory of operating equipment and conduct quarterly stock takes.
• Create efficient staff rosters for high-occupancy periods.
• Oversee the resort’s waste segregation and recycling programs.

Skills

Proficiency in Microsoft Office

Excellent communication skills in English

Excellent communication skills in Bahasa Malaysia

Education

Diploma/Degree in Hospitality Management

Certified in Food Handling

HACCP certification

Job description

The Chief Steward is responsible for the overall cleanliness, sanitation, and organization of all kitchens, back‑of‑house areas, and food service outlets. You will lead the stewarding team to ensure that all operating equipment (china, glassware, silverware) is maintained, inventoried, and supplied efficiently to meet the resort’s operational needs while adhering to strict safety and hygiene regulations.

Job Title: Chief Steward

Department: Culinary

Reports to: Executive Chef

Location: Alor Gajah, Melaka

Position Summary

The Chief Steward is responsible for the overall cleanliness, sanitation, and organization of all kitchens, back‑of‑house areas, and food service outlets. You will lead the stewarding team to ensure that all operating equipment (china, glassware, silverware) is maintained, inventoried, and supplied efficiently to meet the resort’s operational needs while adhering to strict safety and hygiene regulations.

Key Responsibilities

Operational Leadership & Hygiene

• Sanitation Standards: Ensure all kitchen areas, dishwashing zones, and storage areas meet Malaysian Food Safety regulations and Pan Pacific’s hygiene standards.
• HACCP & Halal Compliance: Act as a key stakeholder in maintaining HACCP certification and ensuring strict Halal protocols are followed in the handling and cleaning of all equipment and facilities.
• Cleaning Schedules: Develop and enforce rigorous daily, weekly, and monthly deep‑cleaning schedules for heavy kitchen equipment (exhaust hoods, chillers, grease traps).

Inventory & Asset Management

• Equipment Control: Manage the inventory of all Operating Equipment (OE) including chinaware, glassware, and silver. Conduct quarterly stock takes and report on breakage and loss.
• Chemical Management: Oversee the procurement and safe usage of cleaning chemicals, ensuring staff are trained on Material Safety Data Sheets (MSDS).
• Cost Control: Monitor and minimize breakage and chemical wastage to stay within the department’s monthly budget.

Team Management

• Rostering: Create efficient staff rosters that account for high‑occupancy periods and large banquet events at the resort.
• Training: Conduct regular training sessions on chemical safety, equipment handling, and sanitation procedures.
• Performance: Mentor and evaluate the performance of Steward Supervisors and Stewards.

Waste & Sustainability

• Waste Management: Oversee the resort’s waste segregation and recycling programs.
• Pest Control: Liaise with the appointed vendors to ensure regular pest control treatments are effective and documented.

Requirements & Qualifications

• Experience: Minimum of 5 years in stewarding within a 4 or 5‑star hotel/resort, with at least 2 years in a supervisory or managerial role.
• Education: Diploma/Degree in Hospitality Management, Food Science, or a related field is preferred.
• Certifications: Certified in Food Handling and HACCP. Knowledge of local JAKIM Halal standards is highly advantageous.
• Skills:
  • Proficiency in Microsoft Office (for inventory tracking and scheduling).
  • Excellent communication skills in English and Bahasa Malaysia.
• Attributes: Ability to work under pressure in a fast‑paced resort environment and flexibility to work shifts, including weekends and public holidays.

Why Join PARKROYAL A’Famosa?

• Opportunity to work in a premier resort destination in Melaka.
• Competitive salary and comprehensive benefits (Medical, Insurance, and Duty Meals).
• Career growth opportunities within the global Pan Pacific Hotels Group network.