Business Operations Associate

Arrow Components; Gelang Patah; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading electronics firm in Gelang Patah is searching for a Business Operations Associate to manage day-to-day sales support and customer service activities. The role calls for someone with 1-3 years of relevant experience in the electronics manufacturing sector and good communication skills. You'll work closely with internal teams and external customers, ensuring high levels of service and satisfaction. A comprehensive benefits package and growth opportunities are offered.

Benefits

Medical Insurance

Life Insurance

Year-end bonus

Performance Bonus

Growth Opportunities

Qualifications

• 2-4 years of experience or high school grad with equivalent experience in a relevant field.
• 1-3 years in electronics manufacturing industry or warehouse.

Responsibilities

• Responsible for day-to-day sales support and customer service activities.
• Perform sales support functions to maintain efficiency and customer satisfaction.
• Act as a liaison between internal resources and customers.
• Proactively anticipate customer requirements and communicate effectively.
• Create influential relationships with customers and suppliers.
• Work closely with operations teams for deliverables.

Skills

Good communication skills

Education

2 year degree or equivalent related experience

Job description

Position

Business Operations Associate

Job Description

Work Location: Arrow Electronics PTP, Gelang Patah, Johor
Arrow Components (M) Sdn Bhd D28-2, Jalan DPB/3 (Zone B) FCZ, Pelabuhan Tanjung Pelepas, 81550 Gelang Patah, Johor, Malaysia

What You'll Be Doing

• Responsible for the day-to-day sales support and customer service activities for assigned accounts.
• Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures.
• Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers.
• Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective manner.
• Creates influential customer, supplier and internal relationships.
• Works closely with internal asset, operations team for operations deliverables.

What We Are Looking For

• Typically requires a 2 year degree and 2–4 years of experience or High school graduate with equivalent related experience
• 1-3 years of relevant experience working in electronics manufacturing industry or warehouse.
• Good communication skills

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a benefits package.

• Medical Insurance
• Life Insurance
• Year-end bonus
• Performance Bonus
• Growth Opportunities
• And more!

About Arrow

Arrow Electronics, Inc. (NYSE: ARW), an award-winning Fortune 154 and one of Fortune Magazine’s Most Admired Companies. Arrow guides innovation forward for over 220,000 leading technology manufacturers and service providers. With 2024 sales of USD $27.9 billion, Arrow develops technology solutions that improve business and daily life. Our broad portfolio that spans the entire technology landscape helps customers create, make and manage forward-thinking products that make the benefits of technology accessible to as many people as possible. Learn more at www.arrow.com.

Our strategic direction of guiding innovation forward is expressed as Five Years Out, a way of thinking about the tangible future to bridge the gap between what's possible and the practical technologies to make it happen. Learn more at https://www.fiveyearsout.com/.

For more job opportunities, please visit https://careers.arrow.com/us/en.

Location

MY-Johor, Malaysia (PDC)

Time Type

Full time

Job Category

Business Support