Business Manager, Pharma - MY & SG

Brenntag; Selangor; On-site; MYR 120,000 - 160,000; Full time

Job summary

A leading pharmaceutical company in Selangor, Malaysia, is seeking an experienced sales manager to drive growth through strategic business planning and customer relationship management. The ideal candidate will have a Bachelor’s degree in a related field and 10-15 years of experience in the pharmaceutical industry. Proficiency in English and experience with CRM tools are essential, alongside strong negotiation and communication skills.

Qualifications

• Minimum 10 - 15 years of experience in Pharmaceutical & Nutraceuticals industry.
• Good understanding of CRM and data-driven decision making.
• Ability to travel to visit customers as needed.

Responsibilities

• Develop country business plan & sales strategy to achieve sales target.
• Manage working capital for the pharma business unit in Malaysia and Singapore.
• Continuously develop the quality of CRM reports.

Skills

Business acumen

Communication skills

Strategic thinking

Problem-solving

Negotiation skills

Organizational skills

Salesforce CRM

Fluent in English

Education

Bachelor’s Degree in Pharmaceutical Technologies, Pharmacy, Chemistry engineering

Tools

Salesforce CRM

Job description

Duties and Responsibilities

Sales Target Achievement

• Develops country business plan & sales strategy to achieve sales target.
• Has the overall responsibility of the sales target.
• Manage working capital for pharma business unit in Malaysia and Singapore which includes inventory & customer payment collection.
• Implement & drive new business developments to achieve business growth.
• Maintaining and strengthening relationship with key suppliers and customers.
• Driving and leading through management of sales team and ensuring the achievement of annual sales target.
• To drive execution of commercial excellence initiative to maximize profitable revenue.

Reports, Customers & Suppliers Relationship

• Continuously develops the quality of CRM reports & assures CRM report from all relevant customer interactions with sales team.
• Provide sales forecasts, Monthly and/or Quarterly reports to suppliers & management.
• Aligns local country strategies and Pharma regional core supplier strategies with IMMs.
• Stay updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities.

Human Resource Management

• Together with Talent acquisition recruit and select a right qualifications & experiences staff according to staffing plan.
• Lead, direct, evaluate and develop a team to ensure that the business strategy and activities are implemented effectively and consistently.
• Ensure the remuneration structure is competitive, above market average and reflect individual performances.

Others

• Perform other activities as may be assigned by the supervisor.

Qualifications

Education: Bachelor’s Degree in Pharmaceutical Technologies, Pharmacy, Chemistry engineering or any related field

Experience: Minimum 10 - 15 years of experience in Pharmaceutical & Nutraceuticals industry

• Good business acumen and communication skills to build long-standing and successful relationships with customers.
• Strategic thinking and problem-solving abilities to identify customer challenges, propose innovative solutions, and drive business growth.
• Strong negotiation and influencing skills to navigate complex customer relationships and achieve mutually beneficial outcomes.
• Adapt & develop solutions as per customer needs with clear & decisive communication.
• Analytical mindset with the ability to interpret data, extract insights, and make data driven decisions.
• Exceptional organizational and time management skills to effectively prioritize tasks, manage multiple projects and meet deadlines.
• Good understanding with Salesforce CRM software and other relevant tools
• Ability to travel to visit customer as needed.
• Strong Collaboration, negotiation, persuasion skills
• Certification or training in sales, account management or customer relationship management is a plus.
• Self-motivated and disciplined approach is essential.
• Proficiency in English is essential, fluent in any SEA language is an added advantage.