Business Development Representative (IT Sales)

Asia Recruit; Kuala Lumpur; On-site; MYR 70,000 - 100,000; Full time

Job summary

A leading recruitment agency is looking for a Business Development Representative specializing in IT sales to join their team in Kuala Lumpur, Malaysia. The role involves contacting customers, managing accounts, and optimizing sales strategies while ensuring proficiency in Salesforce and other productivity tools. The ideal candidate will have at least 3 years of IT sales experience, a Bachelor's degree, and bilingual skills in English and Japanese. This position offers opportunities for career growth in a dynamic environment.

Qualifications

• At least 3 years of experience in IT sales.
• Strong background with multiple types of sales motions or sales and marketing operations.
• Proficient in basic productivity tools and experienced in using Salesforce CRM.

Responsibilities

• Contact customers for sales and prospecting.
• Support sales campaigns and analyze results.
• Manage the sales process and identify upsell opportunities.

Skills

Sales and Prospecting

Account Management

Sales Process Management

Analysis and Strategy

English (B1)

Japanese (JLPT N2)

Education

Bachelor’s degree in Business, Marketing, Economics or related fields

Tools

Salesforce CRM

Power BI

Excel

PowerApps

Outlook

O365

Job description

Business Development Representative (IT Sales)

Job Description:

• Sales and Prospecting: Contacting customers as determined by FSRs, presenting solutions, conducting prospecting campaigns, and achieving sales goals, including upselling and cross‑selling.
• Account Management: Support sales campaigns, collaborate with internal teams, and analyze results to optimize strategies.
• Manage the sales process and identify upsell opportunities and resolve basic technical issues.
• Prospecting and Opportunity Creation: Identify new sales opportunities in the designated area, using tools such as Salesforce and Sales Navigator, ensuring the cadence of the campaigns.
• Analysis and Strategy: Review account and campaign strategies (inbound and outbound) together with the sales team.
• Sales Process Management: Create and track opportunities in Salesforce following the BANT format, monitoring the progression to step S02.
• Tracking and Reporting: Update execution tools and ensure accurate forecasts in the sales pipeline.
• Training and Collaboration: Attend training, organize meetings with experts, and ensure opportunities are qualified before passing them on to the sales team.

Job Qualification:

• Bachelor’s degree required; majors in Business, Marketing, Economics, or related fields are preferred.
• Strong background with multiple types of sales motions and/or sales and marketing operations is highly preferred.
• At least 3 years experience in IT sales.
• English at a minimum B1 proficiency level with Japanese proficiency (for Non‑native, Japanese at JLPT N2 level).
• Proficient in basic productivity tools (Outlook, O365, web‑conferencing tools).
• Experienced in using Salesforce CRM.
• Experienced with reporting and analytics tools such as Power BI, Excel, PowerApps, and others.