Business Development Manager

EC-Council; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading IT services company in Kuala Lumpur seeks a Business Development professional to identify and secure business opportunities, manage the sales process, and build relationships with clients. The ideal candidate will have 2-4 years of experience in the IT Services industry, ideally in cybersecurity, possess strong communication and analytical skills, and have a proven track record in closing deals. Join our dynamic team to drive business growth and client satisfaction.

Qualifications

• Minimum 2-4 years of experience in Business Development for IT Services.
• Strong communication skills, especially with C-Level executives.
• Track record of successfully closing sales deals.

Responsibilities

• Identify and secure business opportunities.
• Manage end-to-end sales processes.
• Build relationships with clients and understand their needs.
• Prepare sales quotations and proposals.
• Resolve customer problems to maximize satisfaction.

Skills

Business Development experience

Lead generation

Communication skills

Team player

Analytical skills

Job description

Responsibilities

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities
• Manage complete end to end sales process including prospecting, pitching, and negotiating
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Prepare and coordinate administrative work, e.g. sales quotations, proposals, agreements, billing and collection
• Building business relationships with current and potential clients
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up calls; responding to client requests for proposals (RFPs)
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
• Creating and maintaining a list/database of prospect clients; maintaining a database of prospective client information
• Collaborate with other internal service line in cross-selling and upselling to add value to customers
• Responsible for managing and developing existing and new customer database
• Added advantage if you have handled international clients and have closed deals

Requirements and Qualifications

• Minimum 2-4 years of Business Development experience in IT Services Industry, ideally in Cybersecurity
• Experience with lead generation and prospect management
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanour
• Able to professionally and confidently communicate with C-Level Executives
• Strong interpersonal and communication skills and excellent inter department team player
• Excellent analytical and time-management skills
• Successful track record in closing sales deals and bringing on clients
• Ability to work as an active member of a team