Business Analyst (Supply Chain)

Cisco; Penang; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading technology firm located in Malaysia, Penang is seeking an experienced Supply Chain Management Professional to oversee and optimize critical supply chain processes for its AI portfolio. The role involves developing strategies, leveraging AI tools to enhance efficiency, and managing risks. Ideal candidates have over 5 years of relevant experience and a Bachelor's degree in a related field. This position offers a dynamic work environment and contributes significantly to AI-driven product success.

Benefits

Dynamic work environment

Opportunities for growth

Qualifications

• 5+ years of experience in supply chain management, preferably in technology or AI-related industries.
• Must be self-motivated and thrive in a high pace environment.
• APICS / Lean Six Sigma Certification preferred.

Responsibilities

• Oversee and optimize critical supply chain processes for AI portfolio.
• Develop and implement supply chain strategies aligned with business objectives.
• Leverage AI and analytics for supply chain process optimization.
• Define and track KPIs for efficiency and performance.
• Assess and mitigate risks relating to supply chain.

Skills

Supply chain management

Collaboration

Data analysis

Problem-solving

Communication

Education

Bachelor’s degree in supply chain management or related field

Tools

AI/ML tools

Python

Power BI

Tableau

Job description

Meet the Team

In Supply Chain Operations we have an opportunity and the responsibility to enable Cisco's business now and prepare for the future. Our vision and strategy continue to emphasize the importance of providing our customers an unrivaled customer experience by delivering a flexible, innovative, and scalable supply chain while continuing to build upon our strong operational foundation. Cisco is also committed to social and environmental responsibility in our supply chain. We work with our suppliers to maintain a sustainable supply chain that meets our standards for ethics, labor practices, health and safety, and the environment.

We encourage you to become a part of this dynamic organization where every day we demonstrate Cisco's aggressive competitive spirit and accelerate time to market by empowering our employees to use their expertise to take good business risks. As Cisco expands into new technologies, and geographies, it\'s become an exciting time to be part of the Supply Chain Operations team.

Your Impact

Your Impact Inventory Management Team is seeking an experienced and innovative Supply Chain Management Professional to oversee and optimize critical supply chain processes for our AI portfolio. The ideal candidate will bring expertise in managing end-to-end supply chain processes, ensuring seamless integration of AI-driven technologies, and collaborating with multi-functional teams to deliver efficient, cost-effective, and scalable supply chain solutions. This role is critical to enabling the success of AI-driven products and services by ensuring timely delivery, quality compliance, and strategic solutioning.

• Develop and implement supply chain strategies tailored to the AI portfolio, ensuring alignment with business goals and objectives. Manage inventory related processes to ensure timely delivery of AI-related products and services.
• Leverage AI and advanced analytics tools to optimize supply chain processes and manage risks. Implement predictive models to anticipate potential disruptions and develop contingency plans.
• Find opportunities to improve supply chain efficiency through automation and the integration of AI/ML solutions. Lead initiatives to digitize and streamline supply chain workflows.
• Define, track, and report on key performance indicators (KPIs) for supply chain efficiency, cost savings, and delivery performance. Provide regular updates and insights to senior management on the health and performance of key processes in supply chain.
• Assess and mitigate risks associated with the supply chain, including geopolitical, financial, and environmental factors. Ensure business continuity by developing robust risk mitigation and recovery plans.

Minimum Qualifications

• Education: Bachelor’s degree in supply chain management, Business Administration, Industrial Engineering, or a related field. APICS / Lean Six Sigma Certification preferred.
• Experience: 5+ years of experience in supply chain management, preferably in technology or AI-related industries. Proven track record of managing complex supply chains for high-tech products or services.
• Must be enthusiastic, self-motivated and thrive in a high pace environment with minimal supervision. Flexibility to change in role as initiatives evolve.

Preferred Qualifications

• Deep understanding of Supply Chain principles - Manufacturing & Inventory Management process, lean concept, ERP system
• Excellent oral and written communication skills to effectively interact with internal and external partners. Detail-oriented program management and influencing skills to work in a broad Global environment.
• Experience with AI/ML tools and platforms for supply chain optimization. Strong analytical and problem-solving skills, with the ability to interpret complex data sets, work on different models, scenario, simulations at the most granular level, while also be able to communicate the implications/drivers to Senior Management. Python, Power BI, Tableau with high degree of proficiency in data mining would be an added advantage.
• Ability to apply expert knowledge and understanding of interdependencies between business processes and metrics development.
• Ability to thrive in a cross-functional environment and work well with a variety of people from different functions, cultures and in a virtual team setting.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.