Business Analyst

REDtone; Selangor; On-site; MYR 60,000 - 80,000; Full time

Job summary

A technology solutions provider in Malaysia is seeking a Business Analyst to gather and analyze requirements, translate them into technical documentation, and support Agile project delivery. The ideal candidate should have a Bachelor's degree in a relevant field and at least 2 years of experience. Responsibilities include creating Software Requirements Specifications, managing user acceptance testing, and developing mockups. This role offers an opportunity to drive continuous improvement in business analysis processes.

Qualifications

• Minimum 2 years of experience as a Business Analyst.
• Certified Scrum Master (CSM) or Professional Scrum Master (PSM) preferred.

Responsibilities

• Facilitate requirement-gathering sessions with stakeholders.
• Perform gap analysis and impact assessments.
• Develop Software Requirements Specifications (SRS) and Software Design Documents (SDD).
• Act as a liaison between business and development teams.
• Create wireframes and user flow diagrams.
• Participate in Agile ceremonies.
• Design UAT test cases and manage execution.
• Enforce adherence to documentation standards.
• Identify opportunities for process improvement.

Skills

Jira

SRS/SDD Tools

Data modeling tools

Understanding of relational databases

Familiarity with HTML and UI/UX wireframing tools

Education

Bachelor's degree in Computer Science, Software Engineering or related field

Tools

MySQL Workbench

Job description

Responsible for gathering, analyzing, and translating business and software
requirements into well-structured technical documentation. This role ensures alignment between business
stakeholders and the development team by producing high-quality Software Requirements Specifications
(SRS) and Software Design Documents (SDD). As a key liaison, this individual contributes to project
planning & management, user experience mock-ups, and system validation via User Acceptance Testing
(UAT), driving the delivery of REDtone’s innovative software solutions.

Duties and responsibilities

• Stakeholder Engagement and Requirements Gathering:
  Facilitate requirement-gathering sessions (interviews, workshops, surveys) with internal and external stakeholders. Understand and document business objectives and user needs.
• Analyze and Validate Requirements:
  Perform gap analysis, feasibility studies, and impact assessments to ensure clarity, consistency, and completeness of business and functional requirements.
• Prepare SRS and SDD Documents:
  Develop high-quality Software Requirements Specifications (SRS) and Software Design Documents (SDD) that align with technical and business expectations.
• Bridge Between Business and Development Teams:
  Act as a liaison to ensure mutual understanding between non-technical stakeholders and technical teams, translating business needs into system functionality.
• Develop Mockups and User Flows:
  Create wireframes, screen mockups, and user flow diagrams to visualize system design and user interactions, ensuring alignment with stakeholder expectations.
• Support Agile Project Delivery:
  Participate in Agile ceremonies such as sprint planning & management, stand-ups, retrospectives, and backlog grooming to maintain project momentum and clarity.
• Manage User Acceptance Testing (UAT):
  Design UAT test cases, plan and coordinate execution with business users, log defects, and ensure final product meets acceptance criteria.
• Ensure Compliance and Quality:
  Enforce adherence to documentation standards, project governance frameworks, and software quality benchmarks.
• Drive Continuous Improvement:
  Identify opportunities to improve analysis processes, tools, and templates, and implement best practices across the business analysis function.

Qualifications and requirements

• Education:
  Bachelor’s degree in Computer Science, Software Engineering, or related field.
• Experience:
  Minimum 2 years of experience as a Business Analyst
• Certifications:
  Certified Scrum Master (CSM) or Professional Scrum Master (PSM) preferred.

Skills & Qualifications

• Jira
• SRS/SDD Tools
• Data modeling tools (e.g., MySQL Workbench)
• Understanding of relational databases and query design
• Familiarity with HTML and UI/UX wireframing tools

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