Business Analyst

Hunters International Sdn Bhd; Petaling Jaya; On-site; MYR 70,000 - 110,000; Full time

Job summary

A leading consulting firm in Malaysia is seeking a Business Analyst to support and improve product offerings through data analysis. The role requires strong communication skills in both English and Mandarin, with a minimum of 5 years of IT experience in software development in Agile or Waterfall environments. Proactive problem-solving and teamwork are essential in this fast-paced organization.

Qualifications

• Minimum 5 years of IT experience in software development, Agile/Scrum or Waterfall SDLC.
• Strong verbal and written communication skills in English and Mandarin.

Responsibilities

• Address complex business issues and provide quality business analytics IT solutions.
• Participate in user requirement gathering with the Account Manager.
• Interpret customer business requirements into application requirements.
• Deliver Functional and Technical specifications.
• Conduct user acceptance tests (UAT) and Admin/User training.
• Support project teams and resolve technical matters.

Skills

Data analysis

Communication skills

Problem-solving

Proactive attitude

Teamwork

Adaptability

Education

Diploma/Degree in Computer Science or Information Technology

Tools

Jira

Software testing tools

Job description

The role is responsible for supporting and improving the organizations products, services andsoftware engineering through data analysis, while remain aligned with strategies,commitments, and goals of the organization.

Job Responsibilities

• Responsible for addressing complex business issues and provide quality business analytics IT solution to our customer.
• Actively participate in user requirement gathering with the Account Manager, outlining the business needs of the customer and prioritizing features of the product.
• Able to interpret customers business requirements and complex insights into application requirements for the relative teams (i.e., Design team, Product team, Support team, etc).
• Responsible for the delivery of Functional and Technical specifications.
• The role is expected to have leadership skills as he/she will work closely with the project team to deliver the product according to specification as well as supporting the Project Manager in identifying gaps, tracking design and development tasks assigned to the project team members.
• Responsible for conducting user acceptance test (UAT) and Admin/User training (if required).
• During Go-Live, the Business Analyst works closely with the Project Manager and technical team to ensure the solution is rolled out smoothly to the customer.
• Participate and supporting the Project manager in team retrospective and Sprint reviews.
• Support the Product Development team in identifying and assessing market opportunities, products and best practices in the similar industry.
• Be a good team player by staying engaged. Always supporting the team in resolving technical matters and requirements clarification.
• Act as a problem solver since the Business Analyst is the first point of contact for developers and designers to review progress, outputs and resolve technical issues.
• Strong adaptability required in our fast-paced organization
• Highly proactive, with the ability to act fast and quick in resolving technical or user requirement matters.
• Strong communication and influencing skills with the ability to speak to stakeholders and customers in addressing business concerns.
• Strong verbal and written communications in both English and Mandarin as candidate may be required to deal with mandarin speaking clients.

Job Requirements

• Diploma/Degree or equivalent related to Computer Science or Information Technology
• Minimum 5 years of overall IT experience in software development in Agile/Scrum or Waterfall SDLC.
• Experience with Jira or any software testing tools is a plus.

Consultant in Charge

Tracy Lee | 010 391 2633 | [e-mail]